Strategy & Sales Manager

About the role

Role Overview: This position involves leading the Sales and Strategy team within the Customer Service Division, focusing on analyzing, tracking, and supporting sales functions to drive revenue growth and improve fleet reliability. The role includes facilitating strategy sessions, optimizing business processes, managing costs, and enhancing customer satisfaction to ensure business success.

Responsibilities

• Implement processes for cost analysis, reporting, and improving aircraft dispatch reliability.
• Develop business plans to support division objectives.
• Manage the Customer Service sales function and cross-functional relationships.
• Oversee governance processes including performance metrics, financials, and employee initiatives.

Qualifications & Skills

• Bachelor’s degree or equivalent experience.
• Over 10 years in business governance and strategy development.
• Understanding of aviation industry processes is a plus.
• Experience managing teams and facilitating strategic discussions.
• Proficiency in Excel, Word, PowerPoint, and Visio.
• Strong leadership, multitasking, and communication skills.

Working Conditions

Working Conditions: The role may involve exposure to noise, odors, and physical activity, requiring the ability to stand, walk, lift, and handle materials up to 50 lbs. Work must adhere to safety regulations and involve effective communication.