Strategy & Planning Manager (Remote)
The application window is expected to close on 10/31/2026.
About the role
Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.
Your Impact You will help craft Cisco's CX partner strategy, collaborating closely with senior leaders to scale partner programs that drive global growth for Cisco.
Responsibilities
- Develop and execute partner-led customer success strategies to accelerate customer adoption and value realization
- Drive projects that identify and explore new opportunities and business models to develop partner capabilities and services, then lead the decision-making, execution and success metrics to make those opportunities a reality
- Work closely with Cisco business units and cross-functional leadership to formulate long-term strategic priorities and plans related to partner service offerings, engagement models, and ecosystem growth opportunities
- Influence across external and internal collaborators, partnering closely with Cisco’s CX, partner, sales, product, partner programs and other teams
- Become an expert in Cisco’s partner business and have a deep understanding on the markets we serve and competitors we face
Requirements
- Bachelor’s degree or equivalent experience
- 5+ years' experience in partner ecosystems within enterprise technology
- 8+ years overall working experience in customer success, management consulting, professional services, or partner strategy
- Demonstrated leadership and communication skills to work with senior leaders across various geographies
- Solid understanding of high-tech industry and the role partners play, with proven ability to ramp up quickly in new areas
- Excellence in all areas of strategy development, including project management, business analysis, problem solving, verbal and written communication, consensus building, and influencing without direct authority
- Outstanding business judgment, including strategic decision-making with tactical execution, interpersonal savvy, and a resilient problem solver
Qualifications
- Partner management and customer success experience in a fast paced environment within technology
- Experience translating technical solutions and services into customer value and business outcomes in sophisticated environments
- Strong organizational, analytical, and influencing skills with the ability to lead multiple projects with minimum supervision
Benefits
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Eligibility for grants of Cisco restricted stock units (vesting after continued employment)
- Paid time away: 10 paid holidays per full calendar year, plus 1 floating holiday for non‑exempt employees; 1 paid day off for employee’s birthday; paid year‑end holiday shutdown; 4 paid days off for personal wellness; non‑exempt employees receive 16 days of paid vacation per year (accrued 4.92 hours per pay period); exempt employees participate in flexible vacation time off program with no defined limit; 80 hours of sick time off provided on hire date and each January 1st, with up to 80 hours carry‑forward; optional 10 paid days per year to volunteer
- Eligibility for annual bonuses (non‑sales roles) and performance‑based incentive pay for sales plans
Pay
The starting salary range for this position is $155,500.00 to $226,800.00 (U.S. and/or Canada), not including incentive compensation, equity, or benefits. Individual pay is determined by hiring location, market conditions, job‑related skillset, experience, qualifications, education, certifications, and/or training.
Location‑specific full salary ranges:
- New York City Metro Area: $198,500.00 – $324,100.00
- Non‑