Strategy & Ops Lead, AI Education
The Role
The Ops Lead will run the engine behind Leland’s live AI education programs, ensuring all programs are best-in-class. They will manage all day-to-day operations, improve the offering, drive real outcomes for customers, and build an AI-first system that can scale.
Responsibilities
Running cohort delivery end-to-end: enrollment, schedules, Slack channels, instructor handoffs, student comms, peer review, demo days.
Owning the curriculum product: manage session guides, slides, and help docs from draft through shipping to the live system across multiple programs at once.
Designing, creating, and improving curriculum materials
If a workflow is manual, you automate it.
Drafting student-facing comms in Leland's voice: emails, texts, Slack posts, reminders.
Managing and coordinating instructors, TAs, and peer reviewers so they stay unblocked and on schedule.
Screens, hires, and onboards new instructors and TAs.
Planning program operations weeks to months in advance, making sure we have the staffing, infrastructure, and curriculum needed to run programs.
Teaching select AI education sessions so you understand what good instruction looks like and how to enable instructors to teach effectively.
Qualifications
Entry-level through mid-level; 2 to 5 years of professional experience in product management, operations, education, AI, or project management
AI-native operator who actively creates their own automations and uses AI tools to get leverage
Strong ops and project management skills: Notion, project tracking, sequencing complex work, managing stakeholders effectively
Education or instructional design background: you've built curriculum, run cohorts, and taught before
Clear, confident writing: you can draft student-facing copy that sounds like a human, not a corporate blast
Available full-time, in-person in the Lehi office (in-person every weekday)
About the Team
We are a high-growth startup with a deeply impactful mission. We operate in a fast-paced, AI-native environment and encourage candidates of all backgrounds and demographics to apply.