AI Strategy & Implementation Lead

About the role

As the AI Solutions Architect, you will play a pivotal role in driving Frontline's AI strategy, implementation, and operational transformation initiatives. Reporting directly to the Chief Operating Officer (COO), you will partner closely with leadership and cross-functional teams to identify, prioritize, and implement AI solutions that improve efficiency, decision-making, scalability, and business performance across the organization.

Responsibilities

• Lead the implementation and operationalization of generative AI, agentic AI, automation, and workflow optimization initiatives across the organization, ensuring measurable business impact.
• Partner with leaders across departments to identify, evaluate, and prioritize AI opportunities that improve efficiency, productivity, customer experience, and decision-making.
• Work closely with operations, sales, customer success, marketing, product, finance, and leadership teams to understand business challenges and develop practical AI-driven solutions.
• Drive successful adoption of AI tools and workflows through training, enablement, communication, and ongoing support, ensuring teams realize measurable value from AI investments.
• Analyze existing business processes and recommend AI-powered improvements that streamline operations, eliminate manual work, and increase organizational effectiveness.
• Lead the evaluation, configuration, deployment, and optimization of AI platforms, tools, agents, and automations that support business objectives.
• Establish success metrics and continuously monitor AI initiatives to ensure adoption, effectiveness, and ROI while identifying opportunities for further improvement.
• Partner with executive leadership to align AI initiatives with long-term business objectives and operational priorities.
• Evaluate and manage relationships with AI technology vendors and consultants, ensuring solutions align with Frontline's goals and deliver business value.
• Develop scalable frameworks, processes, and best practices for responsible and effective AI usage across the organization.

Requirements

• Must-have: Minimum of 5–7 years of experience leading business transformation, operations, technology implementation, AI initiatives, or process improvement programs, with a proven track record of delivering measurable business results.
• AI Implementation Experience: Demonstrated experience personally leading or implementing AI, automation, generative AI, or workflow optimization initiatives within an organization.
• Startup Experience Preferred: Experience working in a high-growth startup environment where adaptability, rapid problem-solving, and operational ownership are critical.
• Education: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Operations, or a related field. Advanced degrees or AI-related certifications are a plus.
• Skills: Strong understanding of modern AI technologies, including generative AI, large language models (LLMs), AI agents, workflow automation, and emerging AI tools. Hands-on experience evaluating, implementing, and optimizing AI platforms and business workflows to improve organizational performance.
• Communication: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into practical business outcomes for non-technical stakeholders.
• Leadership Potential: Proven ability to influence stakeholders, lead cross-functional initiatives, drive organizational change, and build alignment across teams.
• Problem-solving: Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution in a fast-paced environment.

Qualifications

• Experience: Minimum of 5–7 years of experience leading business transformation, operations, technology implementation, AI initiatives, or process improvement programs, with a proven track record of delivering measurable business results.
• AI Implementation Experience: Demonstrated experience personally leading or implementing AI, automation, generative AI, or workflow optimization initiatives within an organization.
• Startup Experience Preferred: Experience working in a high-growth startup environment where adaptability, rapid problem-solving, and operational ownership are critical.
• Education: Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Operations, or a related field. Advanced degrees or AI-related certifications are a plus.
• Skills: Strong understanding of modern AI technologies, including generative AI, large language models (LLMs), AI agents, workflow automation, and emerging AI tools. Hands-on experience evaluating, implementing, and optimizing AI platforms and business workflows to improve organizational performance.
• Communication: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into practical business outcomes for non-technical stakeholders.
• Leadership Potential: Proven ability to influence stakeholders, lead cross-functional initiatives, drive organizational change, and build alignment across teams.
• Problem-solving: Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution in a fast-paced environment.

Skills

• Strong understanding of modern AI technologies, including generative AI, large language models (LLMs), AI agents, workflow automation, and emerging AI tools.
• Hands-on experience evaluating, implementing, and optimizing AI platforms and business workflows to improve organizational performance.
• Demonstrated ability to identify business problems, evaluate potential AI solutions, prioritize opportunities, and execute against a roadmap.
• Excellent verbal and written communication skills, with the ability to translate complex technical concepts into practical business outcomes for non-technical stakeholders.
• Proven ability to influence stakeholders, lead cross-functional initiatives, drive organizational change, and build alignment across teams.
• Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution in a fast-paced environment.

Benefits

• Competitive salary: $150k to $190k DOE + Bonuses + Equity Options
• Company-provided cell phone and laptop
• Medical, Dental, and Vision Insurance
• 401(k) retirement plan
• Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
• Remote-First work environment, offering autonomy and flexibility
• Work-from-home stipend to support your remote setup
• Join a high-performing, mission-driven team doing work that truly matters
• And much more!

Pay

$150k to $190k DOE

Schedule

Remote-First work environment

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) retirement plan
• Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
• Work-from-home stipend to support your remote setup