Strategy & Operations Principal, Fleet Operations

What You’ll Do

• Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies
• Strategic partnerships: Develop and nurture strategic partnerships and manage vendor relations to achieve Via’s growth and operational objectives
• Operational excellence: Manage essential aspects of daily operations to ensure smooth ongoing operations, while also thinking strategically about long-term improvements and sustainable growth
• Process improvement: Identify opportunities to streamline workflows, implement best practices, and build scalable systems that support Via’s continued expansion
• Adaptability: Respond to shifting business needs, pivoting effectively to align with company priorities and new opportunities
• P&L ownership: Use data to interpret P&L, influence cost structure, and drive margin improvements
• Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations
• Data analysis: Perform detailed analyses to support data-driven decision-making
• Cross-functional collaboration: Collaborate with teams across the organization, including Market Operations and Partner Operations, to deliver projects and support impact for our partners and riders

Who You Are

• Minimum of 6+ years of work experience
• Have a Bachelor’s Degree with a record of exceptional academic achievement
• Partner-facing: Skilled at managing and building relationships with external partners and stakeholders
• High degree of ownership: You have a proven track record of translating strategy into operational success
• Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone
• Team leader: Effective team leader with a track record of driving collective success through strategic direction and engagement
• Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
• Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization
• Detail oriented: Meticulous and vigilant, with a high level of attention to detail
• Comfortable with analytical tools such as Excel, Google Suite, and Tableau, with a desire to further enhance your skills
• Data analytics experience is a plus (SQL)
• Fleet experience is a plus

Compensation and Benefits

• Salary Range: $130,000 - $165,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.