Strategy & Operations Manager, Postmates
About the Role
As a Strategy & Operations Manager on the Postmates team, you will help us achieve our strategic goals by acting as our analytical engine. Operating as a startup within the broader Uber Eats business, our tight-knit team has the autonomy to do things differently, and move fast. This role requires a highly versatile professional with a superpower in data analysis, reporting infrastructure, and operational execution. You will conduct in-depth analysis, develop critical reporting systems, and generate insights that drive business performance across our customer and merchant groups. You are a self-starter with a high degree of curiosity who thrives in fast-paced environments. You will have the opportunity to quickly develop, build, and operationalize data-backed solutions for the 'in the know' Postmates brand.
What You'll Do
- Observe & Strategize: As a critical problem solver, observe and understand current operations, processes, and consumer trends. Ask the right questions, and use your analytical skills to proactively call out risks and growth opportunities in a rapidly moving market.
- Analyze & Build: Dive deep into the data to identify trends and anomalies. Build, automate, and maintain the reporting systems and dashboards that help the business make better, faster decisions.
- Generate Insights: Translate complex data into meaningful, actionable recommendations based on research, customer needs, and feedback from our cross-functional teams.
- Develop Solutions: Design structured tests and operational solutions for customer and business problems, ensuring we have the right metrics in place to measure success and iterate rapidly.
- Operationalize Projects: Bring your data-driven ideas to life. Taking advantage of our startup-style agility, you will work closely with cross-functional stakeholders and subject matter experts to launch your recommendations and track their impact.
Basic Qualifications
- 2+ years of experience
- Bachelors degree
- Fluency in SQL, query languages, dashboard design/creation, and statistical methods
- High proficiency in Excel/Google Sheets
Preferred Qualifications
- Degree in data science, business or marketing analytics
- Proficient in Python, statistical and programming languages
- Familiarity with AI tools and techniques including agentic AI
- Interest in financial or operational forecasting, consumer pricing, revenue management, or marketing and/or social media analytics
- Critical and structured thinking, with a natural curiosity and confidence to seek out answers, and propose solutions where there may not yet be an answer
- Strong communication and presentation skills, including experience presenting data & insights to a diverse audience
- Strong project management skills, comfortable working independently at times
- Self-motivated, solutions-orientated, with a bias for impact and action
- Strong organization and time management skills
- An interest in the future of on-demand logistics
- Awareness of social and cultural tastes and trends
- Entrepreneurial mentality as a builder or fixer of businesses or processes
- Prior experience in data science or analytics, consulting or strategy, project or operations management, or a related field
Pay
For New York City, NY-based roles: The base salary range for this role is USD $106,000 per year - USD $118,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp.
Schedule
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.