Strategy & Operations Manager, Account Management

About the role

A Strategy & Operations Manager, Account Management position at BetterUp involves driving a new go-to-market strategy, crafting executive communications, managing CxO engagements, and generating pipeline within a new segment. The role requires strong data analytics, operational skills, and executive presence.

Responsibilities

• Drives account and key stakeholder research for enterprise organizations
• Crafts all executive communications and deliverables
• Orchestrates internal cross-functional coordination and collaboration
• Manages engagement with the CxOs team at the prospect organization
• Led RFP responses as needed including strategy and coordination of response materials
• Accountable for pipeline generation within the new segment

Requirements

• 3+ years of strategy consulting, investment banking, private equity, or equivalent experience
• Bachelor's degree - emphasis on what you learned and how you've applied it to your life
• Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences
• Strong experience with and comfort analyzing quantitative and qualitative data
• Project management & execution skills, including attention to detail, commitment to consistent timelines, operating from a sense of urgency, and prioritizing across multiple projects and initiatives
• Scrappiness: someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that impresses themselves
• No ego teammate: someone who thrives in an environment of healthy and respectful collaboration driven by the desire to succeed as a team

Qualifications

• Intellectual and analytical curiosity - initiative to dig into the "why" of various results
• Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights
• Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives
• Scrappiness: someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself
• No ego teammate: someone who thrives in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team

Skills

• Data analytics capabilities
• Operational-savvy
• Well-organized
• Passionate about solving problems
• Executive presence to manage complex interpersonal situations

Benefits

• Access to BetterUp coaching
• Competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• Volunteer days
• Summer and Winter breaks
• Charitable contribution
• 401(k) self contribution

Pay

The base salary range for the role is as follows:

• Zone A (San Francisco, New York): $120,000 - $150,000
• Zone B (All Other Hubs): $108,000 - $135,000

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL.