Strategy & Operations Manager, Account Management

About the role

A Strategy & Operations Manager, Account Management position at BetterUp involves driving a new go-to-market strategy for enterprise organizations, focusing on CxO engagement through peer connections and a consultative sales approach. Key responsibilities include account and stakeholder research, crafting executive communications, orchestrating internal coordination, managing CxO engagements, and generating pipeline within the new segment.

Responsibilities

• Drives account and key stakeholder research for enterprise organizations
• Crafts all executive communications and deliverables
• Orchestrates internal cross-functional coordination and collaboration
• Manages engagement with the CxOs team at the prospect organization
• Led RFP responses as needed, including strategy and coordination of response materials
• Accountable for pipeline generation within the new segment

Requirements

• 3+ years of strategy consulting, investment banking, private equity, or equivalent experience
• Bachelor's degree - emphasis on what was learned and how it was applied
• Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences
• Intellectual and analytical curiosity, especially in deriving specific insights from data
• Strong experience with and comfort analyzing both quantitative and qualitative data
• Project management and execution skills, including attention to detail and prioritization
• Scrappiness and a bias towards action
• No ego teammate attitude

Qualifications

• Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences
• Intellectual and analytical curiosity, especially in deriving specific insights from data
• Strong experience with and comfort analyzing both quantitative and qualitative data
• Project management and execution skills, including attention to detail and prioritization
• Scrappiness and a bias towards action
• No ego teammate attitude

Skills

• Data analytics capabilities
• Operational-savvy
• Well-organized
• Passionate about solving problems
• Executive presence

Benefits

• Access to BetterUp coaching
• Competitive compensation plan with advancement opportunities
• Medical, dental, and vision insurance
• Flexible paid time off
• Volunteer days
• Summer and winter breaks
• Charitable contributions
• 401(k) self-contribution

Pay

The base salary range for the role is as follows:

• Zone A (San Francisco, New York): $120,000 - $150,000
• Zone B (All Other Hubs): $108,000 - $135,000

Schedule

We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.