Strategy & Operations Associate

About the role

We are thrilled to welcome our first Strategy & Operations (BizOps) Associate to FurtherAI. Reporting to the Chief of Staff, you will join a dynamic team at the forefront of AI innovation, supporting both sales and engineering teams while driving internal processes and tools.

Responsibilities

• Find and automate repetitive tasks using AI tools to improve efficiency and reduce manual workloads.
• Build and maintain KPI dashboards, board materials, and recurring reports for key metrics like revenue, pipeline, burn rate, and headcount.
• Support GTM initiatives by partnering with Sales, Marketing, Product, and Customer Success on pipeline hygiene, forecasting, and data needs.
• Collaborate with Engineering & Design to manage headcount, tooling, and organizational processes, ensuring smooth project execution.
• Run cross-functional projects from inception to completion, including pricing analyses, market sizing, competitive research, and fundraising preparation.
• Oversee all aspects of financial operations, including vendor onboarding, payments, customer invoicing, billing accuracy, collections, and expense workflows.
• Ensure financial accuracy and compliance, conducting regular reviews and audits to prevent errors and optimize spending.

Requirements

• 2-4+ years of experience in a high-paced environment, preferably in MBB, Investment Banking, or similar fields.
• A genuine understanding of AI and its applications, with hands-on experience building and testing AI workflows and tools.
• Strong financial and analytical skills, capable of building and validating models and pulling data independently.
• An exceptional attention to detail, crucial for managing financial transactions and ensuring accuracy.
• Exceptional written and verbal communication skills, adept at conveying complex information to various stakeholders within the organization.
• Willingness to take initiative and handle multiple responsibilities simultaneously, with a preference for working in San Francisco or relocating immediately.

Nice to Have

• Prior experience in Insurtech, Fintech, or B2B SaaS at a high-growth tech company.
• Hands-on experience with financial systems and BI/reporting platforms.
• Previous startup or founder experience, providing valuable insights into scaling operations.
• Experience in sales/GTM operations or engineering program management.