Strategy and Operations Associate

Job Summary

SafeRide Health is in search of a proactive Strategy & Operations Associate (Remote).

About the role

This role will give you the chance to work directly with the senior leadership team to support strategic initiatives and drive change in a fast-growing and ambitious business with a flat structure and a strong culture.

Key Responsibilities

• Work closely with senior executive leadership and all relevant department leads beyond Operations (Product, Engineering, Growth, Finance, etc.) to resolve pressing organizational queries and mitigate business risks through data-driven insights.
• Lead data-centric projects, including contract analysis, internal data reviews for process improvement, and tackling other analytical and business challenges.
• Collaborate with the Strategy Team to codify and document our internal operational strategies with a focus on data analysis and business intelligence.
• Contribute to the creation of comprehensive organizational SOPs and other job aids.
• Engage with cross-functional stakeholders to gather, refine, and implement operational change and improvement.
• When necessary, collaborate with the BI team to enhance data quality ensuring the accuracy and effectiveness of our business intelligence insights.
• Perform other duties as assigned.

Required Background

• Bachelor's degree or equivalent in Economics, Business, Finance, or a related field.
• Strong proficiency with Excel modeling and the ability to work with data to extract actionable insights.
• 1+ years in management consulting, business operations, data analytics, or related field.
• A love of problem-solving, leveraging both quantitative and qualitative analysis to craft innovative solutions.
• An inherent drive to find practical solutions, especially when faced with ambiguity.
• Exceptional verbal and written communication skills with the ability to adapt messaging for both internal and external audiences.
• Ability to excel in a fast-paced, growth-stage environment, showcasing creativity, adaptability, regulatory compliance, and sharp business acumen.

Preferred

• Prior experience in a growth-stage company.
• Experience or familiarity with logistics-centric businesses, especially within sectors like healthcare, health-tech, or transportation-tech.

Benefits

• Remote-first work environment.
• Competitive compensation.
• Comprehensive benefits including:
• Career growth and development opportunities in a mission-driven organization.
• Competitive salary, annual bonus opportunities, and equity options.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Generous PTO, paid company holidays, and paid parental leave.

About Us

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country.

Learn more at www.saferidehealth.com.