Strategic Supplier Relationship Manager (Singapore, Malaysia)

About the role

This role could be based in Singapore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Responsibilities

• Act as the primary executive point of contact for designated Strategic Corporate Real Estate & Suppliers (CRES), maintaining strong, collaborative, and value based relationships.
• Formulate and implement comprehensive strategies for Standard Charterer’s Strategic CRES Suppliers aligned with overall business objectives, demand management, and contractual obligations.
• Identify and evaluate potential new Strategic Suppliers.
• Develop and maintain strong, collaborative relationships with designated Strategic Suppliers - fostering a culture of partnership and mutual growth, identifying opportunities for innovation and value creation.
• Drive joint business planning sessions, strategy setting, performance reviews, innovation pipeline, and continuous improvement initiatives with the designated Strategic Suppliers.
• Accountability for relationship health indicators (trust, responsiveness, strategic alignment, quality of engagement)
• Coordinate senior leaders / executive sponsors meeting’s agenda and content, aimed at identifying value generation opportunities and strategic alignment with the Bank.
• Establish, monitor and report supplier KPIs, scorecards and service performance for designated Strategic Supplier, working closely with the Contract Management Services team, contract owners and executive sponsors.
• Lead root cause analysis for Strategic Suppliers for long term or material performance issues and implement corrective actions.
• Identify and drive cost reduction / value generation opportunities, value engineering initiatives, and supply chain efficiencies with the designated Strategic Suppliers.
• Ensure sustainability and ESG related commitments are embedded, monitored, and reported where applicable
• Proactively identify and assess supply chain risks, developing mitigation strategies to ensure business continuity.
• Proactively identify and assess relationship driven risks (e.g. erosion of trust, supplier disengagement, misaligned incentives)
• Maintain high standards of data quality across Strategic Supplier metadata.
• Support delivery of regulatory and audit obligations related to the Strategic Supplier portfolio.
• Act as a subject matter expert on Strategic Supplier capabilities and market dynamics, with deep understand of the related industry and key providers.
• Facilitate effective communication and problem-solving between business teams and Strategic suppliers.
• A recognised relationship leader and coach, setting best practice for strategic supplier engagement across SCM
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Requirements

• 5+ years of experience in a vendor / strategic supplier management role professional services / Finance Sector.
• Proven experience building, repairing, and sustaining complex executive level supplier relationships
• Strategic Supplier Relationship Management / Executive Relationship Leadership
• Strategic thinking & decision making at functional, project, relationship and vendor level
• Comprehensive and demonstrable knowledge and direct experience of vendor management and procurement and associated processes in large complex multi-national organisations preferably in the Finance Sector
• Strategic context with ability to work collaboratively within the Team and the Bank in formulating strategies involving vendor management and suppliers to deliver business value
• Strong influencing skills to work with range of internal stakeholders and Suppliers – with an ability to operate in complex multi-organization, multi-country and multi-cultural environments
• Strong presentation and communication skills, at all levels of the organization and into supplier organizations
• Able to research, document, develop and manage Strategic relationships using both objective and subjective metrics
• A clear commitment to SCB values and the ability to incorporate those into all aspects of corporate life
• Comprehensive knowledge of Professional Services categories (mostly Management Consulting, Legal, Audit and Insurance) and associated supply markets
• Advanced commercial / business acumen
• Self-motivated and confident with the enthusiasm and determination to succeed
• Membership CIPS or similar

Qualifications

• Master's degree in Business Administration, Supply Chain Management, or a related field.
• Professional certifications such as CIPS or similar.

Skills

• Negotiation Skills
• Commercial Skills
• Strategic Mindset
• Stakeholder Management
• Project Management
• Excel Skills

Benefits

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realize their full potential.

Pay

We offer a competitive salary and benefits package to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realize their full potential.

Schedule

We offer flexible working options based around home and office locations, with flexible working patterns.

• Flexible working options based around home and office locations, with flexible working patterns.