Strategic Student Program: Enablement Process & Data Intern (GSCS, Fall 26)

About the role

The Early Career Enablement, Data & Documentation Intern is a hands-on learning opportunity designed for students who want to build practical experience in data analysis, business operations, and process documentation. This role supports the Global Sales & Customer Success Learning and Development (GLaD) team by helping to keep learner programs organized, data accurate, and processes clearly documented.

Responsibilities

• Help track learner and certification progress using existing reports, spreadsheets, and tools
• Aid in organizing learner follow-ups and program data coordinated through email and other written communication
• Support day-to-day tasks that keep enablement programs running smoothly
• Work with Excel to review and organize data
• Learn how to spot trends, gaps, or missing information and help summarize data findings in a clear, easy-to-understand way
• Practice checking data for accuracy and consistency
• Help create and update process documents, guides, and reference materials
• Organize documentation so it is easy for teams to find and use
• Participate in reviewing documents to ensure they are up to date
• Use AI tools to help with summaries, drafting, and data analysis tasks
• Learn how to write clear prompts and review AI outputs carefully
• Build good habits around accuracy, validation, and critical thinking

Qualifications

• Currently pursuing a bachelor’s or master’s degree in a related field, such as: Business Analytics / Data / Information Systems, Economics
• Familiarity with Microsoft Office products, especially Excel, Power Point, and Outlook
• Willingness to learn new tools and concepts
• Clear written communication skills
• Strong attention to detail

Benefits

• Paid volunteer time off
• Employee discounts at our top customer sites
• Mentorship from senior engineers
• Professional and technical workshops
• Energetic student community
• Potential for full-time offers after university graduation and completion of the program