Strategic Sales Director - Midwest/Southeast

About the role

Responsible for driving customer engagement through innovative digital solutions. Lead cross-functional teams to design and implement seamless customer experiences across multiple channels.

Responsibilities

• Develop and execute customer engagement strategies that align with business goals
• Collaborate with product teams to ideate and prototype new digital solutions
• Oversee the implementation and optimization of customer engagement workflows
• Manage cross-functional teams to ensure successful project delivery
• Measure and analyze customer engagement metrics to inform continuous improvement
• Stay updated on industry trends and technologies to inform strategic decisions

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field
• Minimum 5 years of experience in customer engagement roles
• Proven track record of leading cross-functional teams
• Experience with customer relationship management systems (CRM)
• Strong analytical skills with ability to interpret data and make informed decisions
• Excellent communication and interpersonal skills

Qualifications

• Proficiency in CRM tools and workflow automation platforms
• Experience with AI and machine learning tools
• Knowledge of digital marketing and social media platforms
• Ability to work independently and manage multiple projects simultaneously

Skills

• Strategic thinking and problem-solving
• Project management and leadership
• Data analysis and interpretation
• Customer relationship management
• Team collaboration and communication
• Technology proficiency (CRM, AI, etc.)

Benefits

• Competitive salary and benefits package
• Flexible working arrangements
• Professional development opportunities
• Work-life balance initiatives

Pay

$75,000 - $100,000 annually

Schedule

Full-time position