Strategic Planning Manager

About the Role

As Terminal Planning Manager, you will play a central role in shaping how our terminal operates today and evolves for the future. You will be responsible for developing and executing operational planning strategies that improve safety, efficiency, customer experience, and profitability. This role is key to supporting our ambitious modernization journey, including a significant capacity expansion and the integration of new technologies and systems. You will lead a team of 3–4 Assistant Managers and report directly to the Strategy and Planning Director. Working closely with operations, technology, and commercial stakeholders, you will translate strategy into executable, data‑driven operational plans that strengthen our competitive position.

What We Can Offer

• Dynamic learning and training culture that empowers employees to excel
• Commitment to improvement driven by Lean principles
• Diverse, multinational workplace where operational insights directly influence how we work
• Structured Lean and continuous improvement programs that strengthen problem‑solving, planning, and leadership capability
• Balanced environment that supports sustainable performance, accountability, and long‑term career growth
• Opportunities to grow through internal mobility, short‑term assignments, and cross‑functional exposure
• Competitive, market‑aligned compensation with attractive secondary benefits

Key Responsibilities

• Lead high‑volume terminal planning activities, supporting more than 1.4 million annual container lifts and 12+ weekly vessel calls through advanced operational planning
• Own and optimize berth planning, yard layout, appointment strategies, capacity planning, and ocean carrier SLA performance
• Develop short‑ and long‑term operational strategies that integrate safety, productivity, and technology optimization across terminal operations
• Use TOS‑driven insights and data analytics to model, simulate, and optimize operational scenarios, asset utilization, and throughput
• Govern standardized processes by maintaining planning documentation, process maps, validations, and operational performance reviews
• Strengthen customer relationships by leading operational review meetings focused on service reliability, improvement initiatives, and long‑term partnership value
• Coach and develop Assistant Managers, building strong operational leadership capability and a sustainable talent pipeline

What We Are Looking For

• Continuous improvement mindset – naturally curious, committed to solving problems at the root, and driven to make things better every day
• Bachelor’s degree in a relevant field; advanced education is an advantage
• 5+ years of experience in operational planning and people leadership within complex, asset‑intensive environments; port or terminal experience is a plus
• Strong analytical capability with experience using data, KPIs, and systems to drive operational decisions
• Clear, collaborative communicator who can align stakeholders, influence decisions, and lead teams through change

Pay & Benefits

Salary: $115,000 – $130,000K

Full time employees are eligible for Health Insurance, Paid Time Off, 401K Match and more.

Schedule & Work Environment

General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal – with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying light items such as papers, books, or packages of up to twenty-five pounds. Should be able to hear & speak clearly using phone / headset to communicate with colleagues and customers; be able to navigate, view & enter information on the computer. Able to drive through and navigate the Terminal and may need to travel across the US & Canada and occasionally overseas. Work is occasionally required outdoors on Terminal. While performing the duties of this job, the employee may have to withstand exposure to outdoor/adverse working conditions. Must be able to work variable shifts including evenings & weekends when necessary.