Strategic Partnerships Account Manager, Databricks

About the role

West Monroe is seeking a Strategic Partner Account Manager to lead the operational management of strategic technology partnerships, including Databricks, Microsoft, and AWS. This role serves as the operational backbone of our strategic partnerships, ensuring strong governance, executive alignment, pipeline visibility, partner enablement, and program execution.

Responsibilities

• Lead day-to-day operational management of strategic technology partnerships.
• Coordinate governance meetings, executive steering committees, QBRs, and annual planning.
• Maintain alliance operating plans, priorities, roadmaps, and objectives.
• Track decisions, risks, action items, and dependencies.
• Develop scalable alliance processes and governance frameworks.
• Serve as the operational liaison between West Monroe and strategic partners.
• Support executive sponsor programs and strategic relationship management.
• Coordinate executive briefings, planning sessions, and account reviews.
• Develop executive presentations, agendas, and communications.
• Maintain relationship maps and engagement plans.
• Drive accountability for partnership commitments.
• Own partnership pipeline governance and reporting.
• Maintain alliance dashboards and KPI reporting.
• Track sourced, influenced, and co-sell opportunities.
• Ensure Salesforce and partner data accuracy.
• Produce weekly, monthly, and quarterly performance reporting.
• Coordinate joint marketing campaigns, webinars, conferences, and executive events.
• Support case studies, thought leadership, and partner communications.
• Partner enablement & certification.
• Manage partner portals, deal registration, competencies, and compliance requirements.
• Care for documentation, submissions, and audits.
• Content & knowledge management.

Requirements

• Bachelor's degree in Business, Marketing, Technology, Operations, Communications, or related field.
• 5+ years in alliance management, partner operations, program management, consulting operations, sales operations, marketing operations, or similar.
• Experience supporting strategic technology partnerships.
• Excellent project management, communication, and cross-functional collaboration skills.

Preferred Qualifications

• Cloud ecosystem experience (Databricks, Microsoft, AWS).
• Professional services or consulting experience.
• Executive program, certification, or enablement experience.
• Advanced Microsoft Excel, PowerPoint, Salesforce, Teams, Outlook, SharePoint, and Word.
• Preferred: Power BI, Tableau, Databricks Partner Portal, Jira, Smartsheet, Asana, Microsoft Planner, Copilot.

Skills

• Advanced Microsoft Excel, PowerPoint, Salesforce, Teams, Outlook, SharePoint, and Word.
• Preferred: Power BI, Tableau, Databricks Partner Portal, Jira, Smartsheet, Asana, Microsoft Planner, Copilot.

Benefits

Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.