Strategic Partnerships Account Manager

About PosterElite

PosterElite is one of the most trusted names in labor law compliance solutions for the Payroll, HCM, HR, Benefits, and related industries. Through our national network of partners—ranging from technology platforms to service providers—together with our partners, we have helped more than a million businesses navigate ever-changing labor law regulations with confidence. As compliance becomes increasingly complex, our mission is simple: empower our partners to deliver reliable, scalable compliance solutions to their clients through our embedded solutions, resulting in stronger engagement, improved retention, and new revenue opportunities. PosterElite is a remote-first, growth-oriented team where integrity, ownership, and continuous learning shape how we work and win together.

Role Summary

As a Strategic Partnership Manager, you are the strategic advisor, connector, and growth driver for an assigned set of existing PosterElite partners. You build deep, trust-based relationships with partner organizations; understand their business goals and client needs; and help them expand adoption of PosterElite solutions. You navigate complex partner ecosystems, coordinate cross-functional alignment, and support partner teams—from sales to marketing to operations—to drive meaningful growth and retention. This role is ideal for someone who combines relationship-building, analytical thinking, and commercial instincts to create long-term success for partners and PosterElite.

What You’ll Do

• Own the growth, retention, and overall success of a defined portfolio of strategic partners
• Build trust with partner contacts across sales, marketing, operations, and leadership teams
• Conduct partner research to understand business models, goals, challenges, and opportunities
• Develop strategic plans to expand adoption of existing programs and introduce new solutions
• Navigate complex partner ecosystems, expanding your influence across the organization
• Lead partnership QBRs, alignment meetings, and executive updates to track progress and reinforce shared goals
• Collaborate with partner marketing teams and internal resources to develop white-labeled campaigns and enablement materials
• Train partner sales and support teams through virtual sessions, webinars, and resources that boost adoption
• Prepare and support proposal development and expansion opportunities
• Influence partner decision-makers through thoughtful communication, objection handling, and clear next-step alignment
• Maintain accurate forecasts, documentation, and opportunity details within the CRM

Qualifications

• 5+ years in partner management, account management, revenue retention, or strategic growth roles
• Demonstrated success expanding partner relationships and achieving measurable revenue outcomes
• Experience managing a portfolio of accounts within a remote-first environment
• Strong organizational skills and ability to develop scalable processes
• Confident communicator and presenter in both virtual and in-person settings
• Familiarity with CRM systems and ability to maintain clean, actionable documentation
• Ability to identify opportunities, build alignment, and advocate for next steps