Strategic Partnership Manager
About the role
The Strategic Partnership Manager owns Assembled's most critical partnership relationships and builds the next wave of ecosystem partnerships that define the go-to-market motion. Partnerships drive 30% of revenue, and the manager will own the strategic alliances that contribute most to the function.
Responsibilities
Develop Partnership Strategy: Build and execute comprehensive strategies for Assembled's most strategic, complex partnerships that align with business priorities and unlock maximum ecosystem value.
Manage Executive Relationships: Cultivate and maintain senior-level relationships with partner organizations, serving as Assembled's primary liaison and trusted point of contact, specifically driving mindshare that converts to real outcomes (e.g., revenue, trust).
Enable Partner Teams: Design and deliver training, enablement programs, and sales tools that build partner competency and drive Assembled awareness across partner organizations.
Drive Partnership Revenue: Accelerate pipeline generation through joint planning, account mapping, co-selling motions, and field activities that convert partnerships into closed deals.
Measure and Optimize: Track partnership performance metrics, identify what's working, and continuously refine strategies to maximize sourced and influenced revenue.
Requirements
Experience: 5+ years in SaaS partnerships, including 2+ years managing technology and/or channel partnerships.
Go-to-Market Execution: Proven track record of scaling existing partnerships and launching new strategic alliances from scratch, using data-driven insights to prioritize efforts and accelerate time-to-value.
Strategic Thinking: Demonstrated success in developing and executing partnership strategies that align with broader business goals.
AI-Native Operator: Proven ability to leverage AI tools to accelerate deliverables and multiply impact across partnership initiatives while maintaining high output quality and velocity.
Industry Knowledge: Familiarity with the customer support technology landscape, evolving trends, and how AI impacts the CX space.
Qualifications
Not specified.
Skills
Strategic thinking
Partnership management
Go-to-market execution
AI tool utilization
Customer support technology knowledge
Benefits
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits for professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Catered lunches everyday (M-F) and fully stocked kitchen
401(k) plan enrollment
Pay
TBD
Schedule
On-site