Strategic Operations Program Manager

Job Description

The Mendoza College of Business is seeking a Strategic Operations Program Manager to serve as a pivotal operational leader within the Innovation, Strategy & Insights ISI team. Operating directly out of the Office of the Dean, this role owns the "How" and "When" of the College's strategic lifecycle, with a heavy focus on operational execution, delivery, and change management.

Key Responsibilities

• Manage a comprehensive portfolio of high impact institutional projects and strategic initiatives.
• Convene, structure, and facilitate cross functional committees comprising faculty, administrators, and staff.
• Establish clear project milestones, resource requirements, timelines, and execution plans to ensure seamless delivery.
• Partner directly with Deans, Associate Deans, and staff leaders to operationalize strategic initiatives.
• Serve as the primary liaison between academic and functional leadership teams, ensuring deep integration across the ISI unit while effectively leveraging campus wide resources.
• Collaborate with ISI and senior leadership colleagues to monitor project progress, proactively identify bottlenecks, and execute milestones tied to college Objectives and Key Results OKRs.
• Lead change management planning, process innovation, and operational improvements to transition strategic projects smoothly into sustainable long term implementation.

Qualifications

• Education and Experience: A Masters degree, a Bachelors degree, or an advanced certification beyond a Bachelors degree; 5 to 6 years of professional experience; Experience or educational training in Higher Education Administration, Public Administration, Organizational Development, Business Administration, or Strategic Management.
• Core Competencies: The Organizer Mindset, Change Management, Strategic Prioritization, Collaboration, Physical Requirements.

Additional Information

• Compensation: Starting at $80,000, commensurate with experience.
• This position will be accepting applications until July 20, 2026.
• Education and Experience: A Masters degree, a Bachelors degree, or an advanced certification beyond a Bachelors degree; 5 to 6 years of professional experience; Experience or educational training in Higher Education Administration, Public Administration, Organizational Development, Business Administration, or Strategic Management.
• Core Competencies: The Organizer Mindset, Change Management, Strategic Prioritization, Collaboration, Physical Requirements.
• Preferred Qualifications: Project Management Professional PMP certification, a similar credential, or equivalent experience in project management; Prosci Change Management certification, a similar credential, or equivalent experience in change management.