Strategic Operations Director

About the Opportunity

The organization is a rapidly growing company that's changing the way schools and parents communicate every day. The mission is to give schools the power to enhance family engagement for all students. Flagship products serve over 22 million students and drive this mission by providing unified communications tools - forms, sign-ups, payments, RSVPs, direct messaging, language translations, chat and more. A free product reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. A latest innovation offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. The team is passionate advocates for its customers and for its employees and invites you to join on this exciting journey.

Who we’re looking for

The organization is looking for a driven Strategic Operations Director, focused on leading key go-to-market strategy, product operations, and business operations initiatives as part of the finance team. The finance team is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll act as a right-hand to the CFO and will directly report to him. The leadership team has a track record at top-tier firms. You are someone who is a high-caliber professional who can manage complex cross-functional initiatives and enhance operational efficiencies across the organization. You’ll lead projects, work hand-in-hand with leadership and act on the most challenging strategic and operational questions impacting the business.

What you'll do

• Analyze product usage and customer feedback to identify and implement opportunities to drive user behavior changes such as reducing overcommunication and increasing app adoption
• Own high-impact go-to-market initiatives that boost growth and retention for each product
• Identify, prioritize and implement high-impact cross-functional initiatives that improve efficiency and scalability across the organization
• Lead data clean-up / enrichment initiatives to ensure data is clean, reliable, and supports future business needs and decision-making
• Work with the Finance organization to implement and scale other high-priority initiatives across the organization

Requirements

• 5-7+ years of experience in a highly analytical and strategic role, such as management consulting, investment banking, or business operations / strategy role at a tech company
• A strong quantitative and analytical toolkit, with proficiency in financial modeling / data analysis, and working directly with data science teams
• Proven ability to lead and influence cross-functional teams in a stand-alone capacity, building strong relationships with stakeholders at all levels
• Excellent verbal and written communication skills, with the ability to articulate complex strategies and results to diverse audiences
• A proactive, self-starter attitude with a passion for driving results and a high degree of ownership

Perks of Working for the Organization

• Employer-paid health insurance (including dependent coverage)
• An employer-matched 401K retirement savings program from day 1
• Paid Parental Leave
• Stock options
• Health + wellness reimbursements
• PTO that increases each year
• 15 paid holidays, including your birthday!

Pay

The salary range for this role will be $150,000-$185,000 DOE.

Schedule

This role is fully remote.

Benefits

• Equal opportunity employer committed to building a diverse and inclusive team