Director, Strategic Operations

About the role

The Director, Strategic Operations, People & Operations role serves as the operational engine of the People & Operations function at Braven. This includes overseeing the internal rhythm of the P&O department, driving cross-functional coordination, and ensuring that strategy translates into execution.

Responsibilities

• P&O Department Operations & Coordination (40%): Own the internal operational rhythm of the P&O team, including planning cycles, goal-setting processes, quarterly alignment, and weekly coordination structures.
• Maintain a shared view of the P&O roadmap across all four verticals, tracking key milestones, surfacing dependencies, and flagging risks before they escalate.
• Support the CFAO in preparing for Alignment Team, CEO, and Board-level engagements related to P&O functions, including drafting materials, preparing pre-reads, and ensuring follow-through on action items.
• Lead projects that span multiple P&O functions, serving as the project manager for complex, cross-vertical initiatives such as ERP implementations, office transitions, and org-wide compliance efforts.
• Adapt to the dynamic nature of a growing organization, supporting the CFAO with unplanned, time-sensitive requests arising from the organization's needs.

Requirements

• Bachelor's degree or equivalent experience.
• At least 5 years of experience in a senior operations, strategic program management, or organizational effectiveness role.
• Demonstrated experience managing complex, multi-stakeholder workstreams with a high degree of autonomy.
• Track record of operating in ambiguous environments and creating structure where little exists.
• Fluency in Google Suite (Docs, Sheets, Slides) and project management tools.

Qualifications

• Preferred Qualifications: Experience supporting a C-suite leader or senior executive in an operational capacity, strong written and verbal communication skills, fluency in project management tools, experience in the education, government, or nonprofit sector, and a demonstrated commitment to building strong and welcoming cultures that help to develop others.