Strategic - Major Account Manager, Spectrum Business

About the role

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrum’s reputation for excellence. This is an office-based role with regular travel required to client locations within your assigned footprint.

Responsibilities

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts to identify revenue growth opportunities and improve service levels
• Present tailored proposals and facilitate sales presentations to address client business challenges
• Broaden Spectrum Business’s reach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
• Maintain accurate sales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

Requirements

Education: High school diploma or equivalent from an accredited organization (GED)

Experience: 3+ years of sales experience exceeding revenue goals

Skills:

• Read, write, speak and understand English
• Demonstrated history of consistently exceeding sales quotas
• Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Quick learner able to apply new knowledge and partner with support resources for account growth
• Valid driver’s license, safe driving record and willingness to travel as needed

Qualifications

Education: Bachelor’s degree in a business-related field or equivalent combination of education, training and experience

Experience: 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills:

• In-depth knowledge of CRM systems such as Salesforce
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook