Strategic Growth Operations Analyst-EN

About the Role

This position reports to the CAE USA Strategic Growth Operations Manager and supports all the Strategic Growth and CAE USA Profit & Loss (P&L) business units by managing pipeline and forecasting accuracy, owning CRM architecture and Strategic Growth data pipelines, and improving Strategic Growth Operations processes.

Responsibilities

• Support with the end-to-end Strategic Growth data pipeline, including data ingestion, cleaning, validation, and quality control within Salesforce
• Partner with BD stakeholders to identify data issues, troubleshoot problems, and implement scalable, sustainable fixes and improvements
• Participate in BD improvement initiatives and train Salesforce users
• Manage and enhance Salesforce architecture, ensuring alignment with business processes, forecasting needs, and BD operational standards
• Support and participate in monthly Salesforce pipeline and forecasting reviews, ensuring accuracy of inputs and outputs and enabling predictable forecasting
• Analyze business development data and translate findings into clear, compelling narratives that enhance leadership understanding of pursuit performance, pipeline health, and strategic opportunities
• Manage monthly cadence processes involving strategic growth data, ensuring leadership receives consistent, accurate insights that support forecasting, opportunity alignment, and operational decision-making
• Design, maintain, and continuously improve Tableau dashboards and data visualizations to support opportunity reviews, forecasting, and executive reporting

Qualifications

• Bachelor’s degree in Business, Marketing, Data Analytics, Engineering, or related field
• Typically 3 or more years of experience in data analysis, CRM administration, business operations, or similar roles
• Strong understanding of data pipelines, data architecture, and data quality management
• Demonstrated ability to collect data, define problems, establish facts, and draw valid conclusions
• Ability to generate effective oral and written presentations on complex and technical subjects
• Ability to interpret detailed business requirements and translate them into data structures, validation logic, and reporting outputs
• Strong problem-solving mindset with the ability to handle abstract concepts and ambiguous datasets

Preferred Skills

• Hands-on experience administering or supporting Salesforce, including objects, fields, validation rules, flows, and data imports
• Experience designing and maintaining Tableau dashboards, including data blending, calculated fields, and automated refresh pipelines
• Excellent analytical, organizational, and problem-solving skills; ability to independently diagnose and resolve data issues
• Experience working in U.S. DoD capture, RFP, or proposal environments
• Familiarity with process improvement tools and methodologies, including leading or participating in workflow optimization projects

Work Environment

Duties performed in an office environment and manufacturing facility. Must be able to work overtime on and off-shifts as required. The employee is on call 24x7 for the resolution of problems and issues.

Security Responsibilities

Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance.