Strategic Fleet Key Accounts - Vans

About Us

Mercedes-Benz USA is responsible for the sales, marketing, and service of all Mercedes-Benz and Maybach products in the United States. Our team is deeply committed to corporate values, reflecting this dedication through our products and employees. We seek diverse, top-notch individuals to join our team and uphold these standards.

Job Overview

This field-based role focuses on identifying and acquiring new business opportunities, managing and expanding existing customer relationships, and overseeing strategic partnerships. The position requires extensive travel, primarily by car, to engage with customers and business partners. Candidates must reside within their assigned territory to ensure effective coverage and responsiveness.

Responsibilities

• Identify and pursue new business opportunities by targeting conquest customers, leveraging industry knowledge and market trends to drive sales growth.
• Develop and execute strategic sales plans to expand the customer base and increase market share within the fleet sector, aligning initiatives with defined sales objectives and KPIs.
• Manage and nurture existing customer relationships to ensure high levels of satisfaction, retention, and repeat business, while identifying upsell and cross-sell opportunities.
• Establish and maintain strategic partnerships with key stakeholders, including commercial clients, fleet management companies, leasing companies, and industry influencers.
• Leverage a well-established book of business and industry network to accelerate business development and unlock high-value opportunities.
• Conduct regular in-person meetings and site visits with customers and partners to build relationships and gain insights into client needs and market dynamics.
• Use CRM systems like Salesforce to track customer interactions, manage sales pipelines, and generate actionable insights.
• Collaborate with internal teams, including volume planning, retail, marketing, product management, and finance, to align customer needs with internal processes.
• Monitor competitive activity and market conditions to inform strategic decision-making and maintain a competitive edge.
• Prepare and deliver compelling presentations, proposals, and reports, focusing on Total Cost of Ownership (TCO) analysis and long-term value.
• Participate in industry events, trade shows, and networking opportunities to promote the brand and stay informed about emerging trends.

Qualifications

• 5+ years of experience selling fleet vehicles within the U.S. market with an automotive manufacturer or fleet management company.
• Proven track record in business development and relationship management in the automotive fleet industry.
• Established book of business and network of industry contacts.
• Strong understanding of CRM systems, with hands-on Salesforce experience.
• Excellent verbal communication skills, with the ability to tailor messaging to varied audiences and resolve conflicts constructively.
• Ability to work independently in a field-based role with extensive travel requirements.
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Benefits

• Company-provided mobile phone
• Employee events
• Health and wellness programs
• Retirement benefits (e.g., 401k or pension plans)
• Mobility offerings (e.g., vehicle discounts or programs)
• Flexible working hours
• Employee discounts
• Coaching and professional development
• Employee stock participation programs
• Parking facilities
• Good public transportation access
• Accessibility accommodations
• Childcare support
• On-site cafeteria or café