Strategic Enterprise Account Manager

Job Summary

Proof is seeking an experienced Strategic Enterprise Account Manager to join our Sales team. This role focuses on managing and expanding relationships within our most strategic enterprise accounts.

About the Role

The ideal candidate will manage and grow a portfolio of strategic enterprise accounts, owning the post-sale customer relationship and becoming a trusted advisor to key stakeholders and decision-makers. They will develop and execute strategic account plans, identify and close upsell, cross-sell, and renewal opportunities, and maintain accurate forecasts and reporting.

Responsibilities

• Manage and grow a portfolio of strategic enterprise accounts
• Own the post-sale customer relationship, becoming a trusted advisor to key stakeholders and decision-makers
• Develop and execute strategic account plans tailored to each customer, focusing on long-term partnership and revenue growth
• Identify and close upsell, cross-sell, and renewal opportunities in collaboration with Customer Success and other internal teams
• Act as the internal voice of the customer, advocating for customer needs and collaborating with Product, Engineering, and Support
• Navigate complex organizations and build multi-threaded relationships, including at the executive level
• Partner with Legal to lead renewals and contract negotiations
• Maintain accurate forecasts and reporting in Salesforce and other GTM systems
• Communicate effectively across channels (Slack, Google Suite, Email) and contribute to a collaborative team culture

Requirements

• 10+ years of enterprise account management or strategic customer success experience
• A strong track record of growing large strategic accounts and demonstrating success expanding multi-million-dollar relationships
• Industry experience in real estate (title/lender), financial services, or insurance highly preferred
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple accounts and deadlines
• Strong executive presence
• Proven attention to detail and ability to analyze data to drive decisions and account strategy
• Demonstrable track record closing $1M/year SaaS contracts with Fortune 1000 accounts
• The desire for feedback and coaching
• Existing relationships within key accounts
• Tremendous business acumen and judgment
• Strong analytical skills with an attention to detail
• Executive presence
• Technical proficiency with modern enterprise software productivity tools
• Comfort with ambiguity and a problem-solving orientation
• A collaborative, problem-solving mindset with the ability to thrive in a fast-paced, startup environment

Benefits

• Medical, dental, and vision benefits
• Life insurance, long and short-term disability coverage
• 401k Plan with a 4% match, beginning on your hire date
• Unlimited Sick and Vacation time
• 14 paid company holidays
• 12 weeks of paid parental leave
• 4 week sabbatical after 5 years of continuous full-time employment
• Health Reimbursement Arrangements for fertility and gender affirmation
• Monthly work from home stipend
• Professional development credit
• Monthly reimbursement for Wellness
• Total compensation range: $250,000 - $350,000 per year

Position Logistics

Travel: Up to 50% travel is required to support customer meetings, onsite engagements, conferences, and team events.

Company Information

Proof is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.