Strategic Employee Relations Specialist

This is a hybrid role based in Arlington, Texas (612 E. Lamar, 76011) with occasional travel to healthcare facilities throughout the metroplex. Work hours are Monday – Friday, 8:30am - 5:00pm.

About the Team

Join a team-based environment offering special project opportunities for career growth, ongoing training and development, and impactful change as a core engagement and process improvement agent working directly with employees and managers.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or a relevant field
• 4 years of relevant work experience in employee relations, HR Generalist, or HR Business Partner roles
• 1 year of healthcare experience preferred
• SHRM-CP, SHRM-SCP, PHR, SPHR, or other nationally recognized HR-related certification required within 2 years of hire

Responsibilities

Investigations

• Conducts neutral and timely investigations for formal and compliance cases, including Grievances, Alternate Dispute Resolutions (ADRs), Corporate Compliance, and Exit Survey investigations
• Completes intake meetings, background research, and interviews; submits documented Executive Summary Reports with resolution recommendations
• Displays strategic influence by consulting with key stakeholders (Legal, Executives, Entity Human Resources Officers, and interdisciplinary teams) to assess and mitigate organizational risk
• Collaborates in developing solutions for systemic or departmental issues revealed during investigations
• Closes cases with involved parties and conducts debriefs with Leaders, Human Resources, and executive Leadership teams

Employee Relations Operations

• Maintains the ER outlook mailbox and voicemail, providing employee relations assistance and guidance across all organizational levels
• Manages cases from receipt to closure, including tracking through completion
• Interprets policies and their application, with awareness of impact and liability
• Manages Exit Surveys, conducting root cause analysis, investigating concerns, and following up to closure
• Consults with key stakeholders (e.g., legal team, interdisciplinary teams) to assess organizational risk
• Maintains understanding and knowledge of organization HR policies, federal, state, and local employment law

Relationship Building

• Establishes and maintains productive working relationships with consumers and team members
• Collaborates and consults with team members as needed
• Builds trust and credibility among team members and consumers
• Facilitates resolution to differences between individuals and groups

Project Work

• Escalates systemic or departmental issues revealed during investigations to help build, implement, and execute solutions
• Participates in project teams as needed
• Performs other duties as assigned

Benefits

• 401k
• Paid Time Off (PTO)
• Medical and dental coverage
• Paid Parental Leave
• Flexible spending accounts
• Tuition reimbursement
• Student Loan Repayment Program
• Additional benefits available

About the Organization

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas. The system includes 25 acute-care and short-stay hospitals (owned, operated, joint-ventured, or affiliated) with over 3,800 licensed beds, more than 21,100 employees, and over 5,500 physicians with active staff privileges.