Strategic Design and Experience Lead

SOC Analyst (Security Monitoring)

• Conducts security monitoring activities to detect and respond to potential threats.
• Monitors network traffic and system logs for anomalies.
• Responds to alerts and incidents, escalating as necessary.

Systems Administrator (Tier 2/3 Support)

• Provides Tier 2 and Tier 3 technical support for hardware and software systems.
• Resolves complex technical issues and performs routine maintenance tasks.

Service Desk Analyst

• Handles customer service requests and escalations related to IT services.
• Assists users with hardware and software troubleshooting.

Program Manager

• Develops and manages project plans to achieve program objectives.
• Collaborates with cross-functional teams to ensure successful project execution.

Outreach and Engagement Program Manager

• Plans and implements outreach and engagement initiatives.
• Coordinates with stakeholders to gather feedback and improve programs.