Strategic Business Performance, Central Strategy & Operations

About the role

Stripe is seeking a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. The role involves working cross-functionally within the group and across Stripe's technical and user-facing teams to solve problems and design workflows that benefit users.

What you’ll do

• Own the "Signal": Define and maintain metrics that matter for in-year performance, developing a "morning read" discipline.
• Lead "surge" projects to diagnose and unblock critical goals at risk.
• Translate long-horizon corporate theses into in-year operational reality, taking ambiguous opportunities across product, risk, and marketing and decomposing them into structured workstreams.
• Synthesize for leadership, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
• Pressure-test assumptions, working closely with Corporate Strategy and Product teams to identify gaps between external market forces and internal execution.

Who you are

• 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies.
• Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome.
• Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights.
• A proven track record of directly driving business growth through analytical insights and execution.
• Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled.
• Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders.
• Prior experience with fintech products or complex financial systems is a plus, but not required.
• Experience facilitating senior leadership/stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance.

Minimum Requirements

• 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies.
• Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome.
• Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights.
• A proven track record of directly driving business growth through analytical insights and execution.
• Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled.
• Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders.
• Prior experience with fintech products or complex financial systems is a plus, but not required.
• Experience facilitating senior leadership/stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance.

Preferred Qualifications

• Payments ecosystem, or experience in finance or fintech is a plus.
• Ability to build trust and partner with senior leaders and CXOs.
• Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets.
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams.
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience.

Pay and benefits

• The annual US base salary range for this role is $212,300 - $318,500.
• Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.