Business Operations & Strategy

Responsibilities

• Partner with the Chief of Staff and CEO on financial planning, budgeting, and business operations, providing visibility into company performance and growth opportunities.
• Build the models, dashboards, and KPI frameworks that drive decision-making across the company, identifying opportunities, risks, and areas for improvement.
• Evaluate build-vs-buy decisions through market research, financial analysis, and strategic assessment, delivering clear recommendations to leadership.
• Identify operational bottlenecks and design scalable processes that enable the business to grow efficiently alongside the technology.
• Lead complex, cross-functional special projects from concept to execution (e.g., evaluating new market entry strategies, optimizing customer pipelines, or structuring vendor opportunities).
• Take ownership of the company’s highest-priority operational challenges, stepping into whatever the business needs as we scale.

Qualifications

• 1-3+ years in consulting, investment banking, or other analytical/strategy roles
• Advanced Excel skills; financial modeling is second nature
• Comfortable building dashboards and doing lightweight data analysis
• Strong organizational skills with the ability to juggle multiple priorities without dropping anything
• Clear, concise written communicator; can produce a clean report or memo with minimal editing
• Thrives in ambiguity; can take an unclear ask and turn it into a finished work product with minimal hand-holding
• High ownership, low ego: no task is beneath you if it moves the company forward
• Bias for action: you move fast, follow through, and default to doing rather than waiting
• Experience at a startup or early-stage company is a plus