Strategic Business Development Lead (Senior Manager / Director)

New Business Development

Identify, prospect, and acquire net-new customers for Tapstitch. Build and manage a pipeline of apparel brands, creators, agencies, influencers, communities, sports organizations, schools, and enterprise opportunities. Conduct proactive outreach through LinkedIn, email campaigns, cold outreach, networking, referrals, and strategic partnerships. Develop and execute account-based prospecting strategies for high-value targets. Generate qualified meetings and opportunities that convert into revenue.

Events & Community Engagement

Represent Tapstitch at industry conferences, trade shows, networking events, and community activations. Build relationships with key industry stakeholders and decision makers. Leverage events to generate leads, partnerships, and long-term business opportunities. Support the planning and execution of Tapstitch-hosted networking and customer events.

Sales & Pipeline Management

Maintain accurate prospecting activity and opportunity tracking within CRM. Provide regular reporting on pipeline health, prospecting activity, and revenue forecasts. Work cross-functionally with Marketing, Customer Success, Onboarding, and Leadership to ensure successful onboarding and customer growth.

Vertical Expansion

Identify and validate new vertical markets where Tapstitch can establish a competitive advantage. Develop go-to-market strategies to penetrate new customer segments. Work closely with leadership to prioritize the highest-potential opportunities. Become an expert on emerging trends and opportunities within the creator economy, apparel, promotional products, corporate merchandise, licensing, events, sports, education, and other adjacent markets.

Success Metrics

• Strategic net-new business acquired
• Qualified pipeline generated
• Revenue generated from new accounts
• New partnerships established
• Event-generated leads and conversions
• Overall contribution to customer acquisition growth

Requirements

• Must be based in Los Angeles
• 5-8 years of business development, partnerships, sales, or growth experience
• Proven track record of generating net-new business
• Strong networking and relationship-building skills
• Experience with outbound prospecting, LinkedIn outreach, and email campaigns
• Comfortable attending events and representing the company externally
• Self-starter with an entrepreneurial mindset and strong execution skills
• Excellent communication and presentation abilities
• Experience in apparel, ecommerce, creator economy, SaaS, marketing agencies, or related industries is a plus

Benefits

• Comprehensive medical, dental, and vision coverage
• Paid time off and company holidays
• Opportunity to build strategic relationships across the creator, fashion, and ecommerce ecosystem
• Dynamic, entrepreneurial environment with significant career growth potential
• Help shape the future of how brands create, launch, and scale apparel