Strategic Accounts Sales Manager

The Role

We are looking for a Strategic Accounts Sales Manager / Senior Manager to lead our account growth and expansion organization. In this role, you will focus entirely on maximizing revenue retention and driving deep strategic partnerships within Pano's most valuable existing enterprise accounts. This is a dedicated revenue-growth position focused on unlocking significant expansion and upsell opportunities.

• Own and execute the commercial strategy to aggressively scale revenue within Pano's existing enterprise account base.
• Own an accurate, rolling revenue forecast across the strategic account portfolio—managing commit and best-case calls, driving predictability, and delivering against quarterly and annual expansion targets.
• Run a disciplined cadence of pipeline inspection—ensuring opportunity hygiene, accurate stage progression, and sufficient pipeline coverage to hit NRR and net-new expansion goals.
• Lead account and territory planning to systematically map whitespace, identify upsell and cross-sell paths, and prioritize the highest-value plays.
• Manage, coach, and elevate a team of account professionals to achieve ambitious account expansion targets.
• Support your team in critical C-level discussions, complex deal structures, and high-stakes negotiations as needed—navigating multi-stakeholder corporate structures to establish executive partnerships and expand contract values.
• Partner with the New Business team to seamlessly transition newly acquired accounts into the expansion pipeline.
• Partner closely with Product, Customer Success, Marketing, and Deal Desk to remove friction from the expansion motion, surface customer needs, and ensure renewals and upsells are delivered seamlessly.
• Travel up to 50% of the time to interface directly with key stakeholders and support your team on-site.