Strategic Account Manager (US)

About the role

As we continuously drive for growth and plan to expand our team, we are looking for a highly driven and achievement-oriented Senior Sales Account Executive to join our team. Based in New York City, this role will play a critical role in driving growth across blue-chip enterprise and mid-market accounts, with a primary focus on managing, retaining, and expanding a defined portfolio of strategic clients.

Responsibilities

• Engage & Grow Blue-chip Clients: Manage and develop a portfolio of enterprise and mid-market blue-chip brands. Build strong, long-term relationships, drive renewals, and identify opportunities to expand usage, increase seat count, and deepen product adoption across teams and departments.
• Account Expansion & Strategic Development: Own the full lifecycle of existing accounts, identifying upsell and cross-sell opportunities, including positioning new products and capabilities.
• Renewal Ownership & Revenue Retention: Lead renewal cycles to protect and grow ARR. Proactively manage account health, engagement, and timing to ensure smooth renewals and minimize churn risk while identifying growth opportunities within the renewal motion.
• Consultative Selling & Stakeholder Navigation: Act as a trusted advisor to clients, understanding their workflows, challenges, and business goals. Navigate complex organizations with multiple stakeholders, including creative, technical, procurement, and executive teams.
• Cross-Functional Collaboration: Work closely with Market Activations on events across the Americas, share customer insights with Product and leadership to help inform strategy, and partner with Customer Success to ensure smooth onboarding, strong adoption, and long-term customer success.

Requirements

• 5-7 years of experience managing and growing enterprise or mid-market accounts, with a strong track record in renewals, upsells, and account expansion.
• Proven ability to manage complex client relationships and drive revenue growth within existing accounts through consultative selling and strategic account planning.
• Experience working with enterprise customers, preferably within creative, marketing, retail, media or related industries.
• Strong ability to navigate multi-stakeholder environments, lead commercial conversations, and manage renewal and expansion cycles.
• Excellent CRM discipline with experience in HubSpot, ensuring strong forecasting accuracy and pipeline visibility.
• Highly organized, self-sufficient, and comfortable operating in a fast-paced, performance-driven environment.
• Excellent communication and cross-functional collaboration skills, with a proactive approach to feedback and continuous improvement.
• Familiarity with photography, creative software, or digital imaging is advantageous but not essential.

Qualifications

• Proven track record of successful account management and revenue growth.
• Ability to manage and grow enterprise and mid-market accounts.
• Experience working with enterprise customers, preferably within creative, marketing, retail, media or related industries.
• Strong ability to navigate multi-stakeholder environments, lead commercial conversations, and manage renewal and expansion cycles.
• Excellent CRM discipline with experience in HubSpot, ensuring strong forecasting accuracy and pipeline visibility.
• Highly organized, self-sufficient, and comfortable operating in a fast-paced, performance-driven environment.
• Excellent communication and cross-functional collaboration skills, with a proactive approach to feedback and continuous improvement.
• Familiarity with photography, creative software, or digital imaging is advantageous but not essential.

Skills

• Strong consultative selling and strategic account planning skills.
• Ability to manage complex client relationships and drive revenue growth within existing accounts.
• Experience working with enterprise customers, preferably within creative, marketing, retail, media or related industries.
• Strong ability to navigate multi-stakeholder environments, lead commercial conversations, and manage renewal and expansion cycles.
• Excellent CRM discipline with experience in HubSpot, ensuring strong forecasting accuracy and pipeline visibility.
• Highly organized, self-sufficient, and comfortable operating in a fast-paced, performance-driven environment.
• Excellent communication and cross-functional collaboration skills, with a proactive approach to feedback and continuous improvement.
• Familiarity with photography, creative software, or digital imaging is advantageous but not essential.

Benefits

• Flexibility & Work-Life Balance: Hybrid work schedule with three days per week in our brand-new SoHo office, right off Canal Street.
• 4 weeks of paid vacation, giving you dedicated time to fully recharge.
• 3 weeks of "passport working," offering the flexibility to work from anywhere.
• 12 company holidays aligned with recognized U.S. federal holidays.
• Comprehensive, company-paid health insurance to support your overall well-being.
• 401(k) plan with employer match, helping you build long-term financial security.
• 17 weeks of fully paid maternity leave, reflecting our commitment to supporting you and your family.
• Global Onboarding & Growth: Structured onboarding experience based in our New York City office, One-week onboarding experience in Denmark, working alongside our global team and leadership.
• A unique opportunity to build international relationships and gain firsthand exposure to our global business from day one.
• Top-Notch Equipment & Support: Work with the latest Apple products as part of your setup.
• Company phone provided to keep you connected.
• Home internet costs covered to ensure a seamless and productive work environment.

Pay

The annual base salary for this position ranges from $130,000 to $150,000, with an additional bonus component tied to performance.

Schedule

This role requires approximately 25% travel, including international travel, to engage clients, attend industry events, and support key market activations.