Strategic Account Manager RNC

About the role

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet or exceed our customers' HVAC/R needs.

Responsibilities

• Strategically manage a high-value portfolio of builder, developer, and contractor accounts to maximize market penetration and revenue growth
• Develop and implement data-driven account strategies that enhance customer retention while expanding share of wallet across our product lines
• Possess strong negotiation, presentation, and relationship building skills
• Interpret construction plans, specifications, and bid documents
• Ability to interpret construction plans, specifications, and bid documents
• Proficiency in CRM system (Salesforce) and Microsoft Office or similar platforms
• Valid driver’s license and ability to travel within the region
• Drive adoption of comprehensive HVAC solutions including equipment, controls, service agreements, and system upgrades to increase revenue streams
• Collaborate cross-functionally with estimating and inside sales teams to develop compelling, competitive proposals that win business
• Coordinate with operations, order management, and service teams to ensure exceptional sales execution and client satisfaction
• Support business intelligence initiatives including accurate forecasting, pipeline management, and strategic planning processes
• Maintain market advantage and identify emerging opportunities through monitoring industry developments, construction trends, and competitive activities

Qualifications

• Minimum 4 year bachelor degree
• 5+ years of sales experience in HVAC, construction, or building materials

Requirements

• 5+ years of sales or account management experience in HVAC, construction, or building services
• Proven record managing large or complex accounts
• Strong negotiation, presentation, and relationship building skills
• Ability to interpret construction plans, specifications, and bid documents
• Proficiency in CRM system (Salesforce) and Microsoft Office or similar platforms
• Valid driver’s license and ability to travel within the region

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program