Strategic Account Manager

About the role

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA. The primary goal of this position is to increase revenue and customer satisfaction with assigned strategic account customers by developing and executing annual account plans.

Responsibilities

• Lead and manage strategic accounts to increase market share, profitability, and revenues.
• Prepares budgets, account plans, and succession plans for each assigned account.
• Establishes relationships up and down the chain of command for each strategic account.
• Met or exceed assigned strategic account revenue goals.
• Work closely with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and Corporate Staff to support their strategic and regional account efforts.
• Communicate account objectives for sales, and coordinate project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel.
• Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90).
• Aid in the development of marketing and training materials and contribute to the development of the segment strategy including product development, brand positioning, pricing, and expansion.
• Develop new sales opportunities using creativity and resourcefulness.
• Actively lead the resolution of strategic account issues.
• Prepare written monthly reports and weekly updates on account revenues and issues.
• Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, trade shows, conducting BB / TS and other interactive opportunities.
• Promote the company value proposition including full service solutions.
• Attend industry events for networking and continual professional development.
• Manage travel and entertainment expenses within budget.
• Handle high stress situations and communicate calmly, concisely and professionally.
• Committed to exceeding customer expectations; is versatile and manages changing priorities.
• Actively promote the best practice of safety and environmental standards and behaviors.
• Exhibit strong work ethic and negotiation skills.

Qualifications

Essential Duties and Responsibilities:

• Lead and manage strategic accounts to increase market share, profitability, and revenues.
• Prepares budgets, account plans, and succession plans for each assigned account.
• Establishes relationships up and down the chain of command for each strategic account.
• Met or exceed assigned strategic account revenue goals.
• Work closely with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and Corporate Staff to support their strategic and regional account efforts.
• Communicate account objectives for sales, and coordinate project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel.
• Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90).
• Aid in the development of marketing and training materials and contribute to the development of the segment strategy including product development, brand positioning, pricing, and expansion.
• Develop new sales opportunities using creativity and resourcefulness.
• Actively lead the resolution of strategic account issues.
• Prepare written monthly reports and weekly updates on account revenues and issues.
• Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, trade shows, conducting BB / TS and other interactive opportunities.
• Promote the company value proposition including full service solutions.
• Attend industry events for networking and continual professional development.
• Manage travel and entertainment expenses within budget.
• Handle high stress situations and communicate calmly, concisely and professionally.
• Committed to exceeding customer expectations; is versatile and manages changing priorities.
• Actively promote the best practice of safety and environmental standards and behaviors.
• Exhibit strong work ethic and negotiation skills.

Benefits

At Rain for Rent, we take pride in taking care of our team. We offer a comprehensive benefits package and a supportive work environment where employees can thrive both personally and professionally. Our offerings include:

• Comprehensive medical, dental, and vision insurance
• Matching 401(k) retirement savings plan
• Competitive base salary
• Nine paid holidays and a generous paid time off (PTO) program
• Tuition reimbursement to support continued education
• Company-sponsored training and career development opportunities
• And many other valuable perks

What We Offer

We are proud to support those who have served our country. We are honored to share that Rain for Rent has earned the Military Friendly® Employer Gold (MFE) Gold Designation for 2026! This is our fourth consecutive year being recognized, and our second year achieving Gold-level distinction. We are committed to hiring and supporting veterans.