Strategic Account Manager | Remote

Role Responsibilities

• Identify, engage, and close enterprise customers through targeted outbound and ecosystem-driven relationships.
• Own client relationships from initial technical discovery through long-term strategic partnership.
• Led high-stakes conversations with engineering, product, data, and executive stakeholders.
• Shape proposals and deal structures for complex AI deployments.
• Partner with internal teams to align customer needs with execution.
• Ensure successful deployment and expansion of AI systems within customer workflows.
• Maintain clear pipeline visibility and strategic signal for internal decision-making.
• Surface product feedback and market insights to inform roadmap and positioning.

Requirements

• Exceptional written and verbal communication with strong technical intuition.
• Experience owning enterprise relationships in AI, SaaS, or highly technical environments.
• Proven ability to navigate complex, multi-stakeholder enterprise deal cycles.
• Comfort operating with evolving product surfaces and ambiguous technical requirements.
• Strong ownership mindset with bias toward action and long-term account growth.