Strategic Account Manager (m/f/d)
VECTOR Informatik · Detroit, MI · 3 wk ago
Business DevelopmentFull-time
About the Role
We are seeking a Strategic Account Manager to develop, manage, and grow relationships in the aerospace and other sectors. This role aligns the company’s software solutions with customer objectives and promotes long-term revenue growth.
Responsibilities
- Drive and execute strategic account development plans targeting aerospace technology markets and customers.
- Expand existing customer relationships and develop new ones.
- Strategically build customer relationships across technical, commercial, and management stakeholders.
- Identify and assess customer potential through cold calling, cross-selling, customer events, and other methods.
- Analyze customer technical processes and use cases to align with Vector solutions.
- Conduct or facilitate contract negotiations to successful outcomes.
- Work closely with the CSL Aerospace BDM and customer sales teams to deliver customer-focused solutions.
- Ensure smooth execution of product deliveries and high customer satisfaction.
- Provide market and customer feedback to influence product or sales roadmaps.
- Conduct and support assessments in the field of aerospace technology and other industries.
- Perform technical evaluations to present solutions to customers in a customized manner.
- Provide intelligence on competitor offerings, customer strategies, and market shifts.
- Present the product portfolio to customers at trade shows and professional conferences.
Requirements
- Bachelor’s degree in STEM (Science, Technology, Engineering, Life Sciences) or related field, or equivalent education and experience.
- Minimum of 3-5 years’ experience in aerospace software sales.
- Strong technical understanding and affinity for software testing and embedded software.
- Strong understanding of electronics and software solutions for aerospace applications.
- Highly developed ability to build and manage sustainable, trust-based relationships with technical and non-technical stakeholders.
Skills
- Excellent interpersonal, negotiation, presentation, and communication skills.
- Ability to work independently and as part of a cross-functional team.
- Enjoy advising clients and skilled in negotiation situations.
- Self-starter with a disciplined follow-up approach.
- Ability to work effectively with local and global cross-functional teams.
- Ability to travel 20 to 40% as needed.
Benefits
- A fair feedback culture, mutual appreciation, and professional and personal development opportunities.
- Trusting work-life balance.
- Appropriate compensation and a wide range of benefits beyond the usual.