Strategic Account Manager (Jewelry Division)

About the role

The Strategic Account Manager (SAM) is a critical extension of Montage selling and account retention strategy within the Jewelry Division. In support of the Vice President of Sales – Jewelry Division, the SAM serves as an internal and external liaison supporting in-house service for Montage retailers.

Responsibilities

• Evaluate retailers’ current offerings and pursue expansion of Montage Jewelry Care Plans within existing accounts.
• Manage implementation processes by coordinating and completing tasks associated with new business rollouts.
• Build and maintain strong relationships with key retailers and facilitate collaboration between retailers and internal support teams.
• Ensure the integrity of account data and business arrangements from proposal through implementation.
• Evaluate account performance and provide recommendations to support program profitability and continued year-over-year growth.

Requirements

• Bachelor’s degree in Sales and Marketing, Business Administration or related field or equivalent course training.
• 2-5 years of Sales, Marketing or Business experience.
• Understanding of financial trends and ability to identify performance opportunities (with guidance).
• Knowledge of the retail channel and account management fundamentals.

Qualifications

• Expertise in Montage Jewelry Care Plans.
• Ability to lead new retailer implementation based on program requirements, pricing, and service expectations.
• Coordination of communication between retailers and internal business teams.
• Support of Sales and business management teams to ensure account performance metrics are achieved.
• Travel as needed to support key accounts and industry trade shows.
• Support organic sales growth and retention within assigned accounts.

Skills

• Strong interpersonal and communication skills.
• Ability to manage multiple projects simultaneously.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Competitive compensation package.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Flexible work schedule.
• Professional development opportunities.

Pay

• Salary range: $70,000 - $90,000 annually.

Schedule

• Full-time position.
• Flexible schedule to accommodate travel and project demands.