Strategic Account Manager, CVS

Overview

Join Bausch + Lomb Consumer Healthcare as part of a high-performing, collaborative team supporting leading brands in the categories we serve. We are seeking a results-oriented professional to drive growth and strengthen our partnership with CVS.

Responsibilities

• Build and maintain effective relationships with key customer stakeholders to support strong account performance and customer satisfaction
• Analyze business performance and market trends to inform strategies that support sales growth and customer objectives
• Collaborate with Sales Strategy and Category Management to develop and implement business plans
• Execute strategies, programs, and processes that contribute to achieving account and organizational goals
• Coordinate promotional activities and ensure alignment with customer and business priorities
• Manage budgets and trade investments responsibly while optimizing return on investment
• Support forecasting, goal setting, and performance tracking, and communicate insights and progress to leadership
• Leverage data, analytics, and AI-enabled tools to generate insights, support decision-making, and enhance account performance

Qualifications

• At least 5 years of experience in consumer health, consumer packaged goods (CPG), or related sales environments
• Strong communication and presentation skills, with the ability to convey ideas clearly and effectively
• Analytical mindset with the ability to interpret data and support business decisions
• Ability to manage multiple priorities and deliver results in both team-based and independent work settings
• Strong organizational and planning skills
• Proficiency with business tools and systems (e.g., Microsoft Office)
• Experience with data or analytics platforms (such as IRI or similar tools) is a plus
• Demonstrated ability or openness to leveraging digital tools and AI-enabled technologies (e.g., Microsoft Copilot or similar) to analyze data, generate insights, and support decision-making and efficiency

Preferred Experience

• Experience working with drug retail or large national accounts
• Ability to collaborate across functional teams, including marketing, supply chain, and sales
• Experience influencing stakeholders and contributing to cross-functional initiatives
• Track record of supporting business outcomes through data-informed decision making
• Experience managing competing priorities and adapting to changing business needs