Strategic Account Manager - Cleveland

Responsibilities

• Drive durable ResMed brand prescriptions, identify referral opportunities, and increase patient funnel by leveraging existing solutions
• Develop and maintain solid relationships and engagement with clients to drive ResMed branded prescriptions as direct clinical and operational preference
• Acquire a thorough understanding of client and patients’ needs to instill ResMed branded solutions from beginning to end of patient’s journey and to reduce fallout in the patient journey
• Shift client’s clinical preference from diagnosis basis to patient’s long-term success
• Plan and execute strategies with specialists to drive client adoption of ResMed branded solutions
• Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system

Key Skills

• A data driven mindset to identify how to effectively increase customer funnel
• Ability to interpret key data/reports to clinically and constructively increase shares
• Analyze client data to understand patient and provider relationship to offer ResMed brand solutions
• The ability to develop a strong business acumen, build trust and credibility with client and gain their adoption to ResMed solutions and products as primary preference
• Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Qualifications and Experience

• Required: 5+ years of sales experience plus a bachelor’s degree or equivalent experience
• Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
• Exceptional sales, negotiating and closing skills
• Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform
• Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
• Motivated, execution and results focus with accountability for continuous improvement
• Team player with strong work ethic and a can-do attitude
• Ability to travel throughout territory as necessary to achieve results