Strategic Account Manager

Key Responsibilities

• Develop tailored strategic account plans, including growth goals, customer-specific tactics, and market insights.
• Maintain and grow strong, trusted relationships with customers by providing proactive support, timely solutions, and regular communication.
• Lead collaboration across departments (sales, marketing, product development, engineering, customer support) to fulfill customer needs and REHAU objectives.
• Monitor and report on account performance metrics, revenue forecasts, and business health to internal stakeholders and customers.
• Stay current with industry trends, market conditions, and competitive activity to advise on strategy.
• Led negotiation, renewal, and execution of contracts with favorable terms.

Home Builder Focus

• Maintain and develop profiles of key builders including decision-makers, go-to-market plans, and installer partnerships.
• Expand contractual relationships with targeted national and regional builders aligned with business growth strategies.
• Support field sales by guiding contractor relationship development and establishing agreements between installers and builders.
• Communicate objectives, KPIs, and strategic initiatives clearly to field sales teams.

OEM Focus

• Maintain and grow OEM customer profiles, including decision-makers and needs assessments.
• Collaborate with internal stakeholders across product management, legal, engineering, supply chain, and operations.
• Identify and develop new OEM opportunities aligned with divisional growth objectives.
• Provide strategic updates to management and executive teams regarding KPIs, revenue growth, and account profitability.

Qualifications

• Minimum 5 years of experience in strategic sales/account management, preferably in plumbing/hydronics or a technical/wholesale sales setting.
• Strong technical understanding of hydronic and plumbing systems.
• Excellent leadership, project management, and relationship development skills.
• Strong analytical skills and business acumen.
• Excellent written and verbal communication and presentation skills.
• Familiarity with the plumbing/hydronics industry is preferred.
• Experience using Salesforce CRM.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Willingness to travel 50% to customer sites and industry events.

What We Offer

• Competitive base salary and performance-based bonus.
• Medical, dental, and vision insurance.
• 401(k) with 4% company match.
• Tuition reimbursement.
• Generous PTO and 11 paid holidays.
• Bonus of up to 28% annually.

Pay

Salary Range: $140K to $170K

Schedule

Travel Required: Yes. 50%