Strategic Account Manager

Rain For Rent · Kennesaw, GA · 4 wk ago

Business DevelopmentFull-time

About the role

The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA. The primary goal of this position is to increase revenue and customer satisfaction with assigned strategic account customers by developing and executing annual account plans.

Responsibilities

Lead and manage strategic accounts to increase market share, profitability, and revenues.
Prepares budgets, account plans, and succession plans for each assigned account.
Establishes relationships up and down the chain of command for each strategic account.
Met or exceed assigned strategic account revenue goals.
Work closely with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and Corporate Staff to support their strategic and regional account efforts.
Communicate account objectives for sales, and coordinate project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel.
Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90).
Aid in the development of marketing and training materials and contribute to the development of the segment strategy including product development, brand positioning, pricing, and expansion.
Develop new sales opportunities using creativity and resourcefulness.
Actively lead the resolution of strategic account issues.
Prepare written monthly reports and weekly updates on account revenues and issues.
Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, trade shows, conducting BB / TS and other interactive opportunities.
Promote the company value proposition including full service solutions.
Attend industry events for networking and continual professional development.
Manage travel and entertainment expenses within budget.
Handle high stress situations and communicate calmly, concisely and professionally.
Committed to exceeding customer expectations; is versatile and manages changing priorities.
Actively promote the best practice of safety and environmental standards and behaviors.
Exhibit strong work ethic and negotiation skills.
Other duties as assigned to support the operation.

Qualifications

Required:

Bachelor's degree in Business Administration, Marketing, Sales, or related field.
Minimum of 5 years of experience in sales or account management, preferably in the liquid handling or construction industries.
Proven track record of increasing revenue and customer satisfaction.
Strong interpersonal and communication skills.
Ability to develop and execute strategic account plans.
Experience with budgeting and financial planning.
Excellent organizational and time management skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.

Optional:

Professional certifications in sales or account management.
Experience with project management tools and software.
Knowledge of industry-specific terminology and regulations.

Skills

Strategic thinking and planning.
Customer relationship management.
Financial analysis and budgeting.
Project management.
Communication and presentation skills.
Problem-solving and conflict resolution.
Team leadership and collaboration.
Technical knowledge of liquid handling solutions.

Benefits

At Rain for Rent, we offer a comprehensive benefits package and a supportive work environment where employees can thrive both personally and professionally. Our offerings include:

Comprehensive medical, dental, and vision insurance.
Matching 401(k) retirement savings plan.
Competitive base salary.
Nine paid holidays and a generous paid time off (PTO) program.
Tuition reimbursement to support continued education.
Company-sponsored training and career development opportunities.
And many other valuable perks.

We are proud to support those who have served our country. Rain for Rent is committed to hiring and supporting veterans. Vets - Rain for Rent® When you join the Rain for Rent team, you're not just building a career—you’re building meaningful relationships, doing work that matters, and making a positive impact in your community.

Pay

Salary range: $80,000 - $120,000 annually, commensurate with experience.

Schedule

Full-time position, with flexible working hours to accommodate travel and client needs.