Strategic Account Manager

Responsibilities

• Work on a team of five to eight SAMs and gain account management experience through job-shadowing, roleplaying, credit underwriting and assessments.
• Develop strong personal networks of business professionals within GM Financial and the automotive industry.
• Manage dealer relationships to drive sales and engagement with GM Financial and support and market all programs, systems, incentives and rewards.
• Act as a liaison between the dealer and the Credit Center, Funding, Commercial Lending and other functional areas to resolve issues by partnering with subject matter experts.
• Analyze dealer-specific data using reporting tools and take appropriate action.
• Identify and resolve dealer issues presenting excessive risk to GM Financial, such as portfolio issues, fraud and dealer agreement violations.
• Professionally represent the brand and demonstrate our captive value proposition.

Qualifications

• Bachelor’s degree strongly preferred or extensive relevant experience.
• Leadership experience in the classroom, community or workplace; formal management experience is not required.
• 2+ years of sales, account management or auto finance experience is considered a plus.
• Strong interpersonal and people skills.
• The ability to make quality decisions independently.
• The ability to meet deadlines consistently and prioritize effectively.
• The ability to overcome rejection and setbacks.
• Excellent communication skills, including verbal, written and presentation.
• A self-motivated individual with an ability to work both independently and collaboratively to drive change in your assigned market.

Position Details

This position is not open to agency submissions. The program starts September 2026. Candidates should demonstrate ability to use AI tools (e.g., Microsoft Copilot) to support daily work, understanding of responsible AI use, including ethics and data protection.

Working Conditions

• Based at our corporate headquarters in Fort Worth, Texas.
• The onboarding program includes credit underwriting, which requires weekend availability.
• This is a field-based role, and a GM company vehicle will be assigned to you for business and personal use.
• You must have a valid state-issued driver’s license.
• After training is complete, you must be willing to relocate to “Anywhere USA” (anywhere we have a territory in the U.S. based on assignment, not personal preference).
• GMF offers a sign-on bonus to assist with relocation expenses based on distance (in miles) from Fort Worth, Texas.
• This role requires overnight travel within your assigned territory upon final relocation, as well as communication with dealers outside of normal business hours.

Compensation

• The base salary is $60,000 a year, plus annual bonus.
• You will also be eligible to participate in our annual bonus program and assigned a company vehicle.
• This role is also eligible for a phone/internet allowance.
• A generous benefits package is available on day one that includes 401(k) matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, employee auto discount, community service pay and nine company holidays.