Strategic Account Manager

About the role

We are seeking a highly motivated and driven individual for the position of Strategic Account Manager. As a key member of our Global Business Team, this strategic position will be responsible for managing and growing a portfolio of clients, conducting market research, and developing effective sales strategies. The successful candidate must have strong client facing skills, excellent account management abilities, and a deep understanding of project management.

Key Responsibilities

• Manage and grow a portfolio of SMB/corporate clients through effective account management
• Build strong client relationships through regular communication, strategic guidance, and proactive support
• Generate and present campaign performance insights & strategic recommendations in the form of story-telling in client calls
• Oversee ad campaign setup and optimization within the MediaGo DSP to ensure incremental revenue growth and client satisfaction
• Own the collaboration among internal teams and participate in team meetings and contribute to support overall team & individual objectives and client success
• Own client-facing activities such as campaign briefings, status calls, and reports
• Conduct market research to identify industry trends and upsell opportunities

Qualifications

• Bachelor's degree in business, marketing, or a related field
• 1-3 years of experience in B2B ad sales or account management
• Strong client facing skills and the ability to build & maintain relationships
• Self-motivated and results-driven with a proven track record of achieving or exceeding sales targets
• Professional proficiency in Mandarin Chinese is a must
• Excellent communication and presentation skills
• Ability to be a self-starter & a team player
• Strong organizational and time management skills
• Experience with the OKR Framework is a plus
• Ability to work on-site 5 days a week in our Mountain View office