Strategic Account Manager

About the role

You will be a key member of the Applied Strategic (National) Accounts team focused on driving growth with National Accounts headquartered in the West and Southwest US. The ideal candidate can live anywhere in close proximity to a major airport, but living in the Orlando or DFW market is preferred.

Responsibilities

• Assist with RFQs (request for quotes) directly from customers and from the service centers.
• Plan, implement, and manage strategic account agreements and programs using high-level selling and negotiating skills.
• Research, evaluate, generate, and establish strategic account agreements.
• Collect data from service centers and regional personnel to analyze potential.
• Work with customers regarding feasibility, opportunities, and benefits.
• Partner with the Strategic Business Council ensuring the strongest possible return on investment on both new and contracted activity.
• Identify margin improvement opportunities within contracted accounts and positively impact both acquisition and rebated margins, as a result.
• Create and give presentations to current and potential strategic accounts; create and prepare reports as requested by customers or management.
• Act as a liaison between service centers and customers; assist service centers, regional and area management in selling value of agreements to local customer facilities; keep customer advised of developments; handle complaints, work with corporate, service center and customer personnel to correct problems and meet the needs of targeted customers; guide service centers regarding returns and pricing.
• Maintain a relationship with existing strategic accounts, insuring that the terms of the agreement are both supported and adhered to.

Requirements

• 5+ years selling industrial components as well as value-added services and solutions, with proven metrics/results.
• Excel proficiency, including macros, charts, and pivot tables.
• Use of proper English grammar, written and verbal.
• Bachelor's Degree in Business or Engineering or equivalent.
• Valid driver’s license.
• Preferred: National account experience.
• Presentation skills to executive-level personnel.
• Desirable characteristics: Negotiating skills, Tenacity, confidence, Ability to learn and apply new information quickly, Excellent interpersonal and communication abilities, Solid organizational skills, including the ability to manage multiple competing priorities.

Qualifications

• Position requires a Bachelor's Degree in Business or Engineering or equivalent.

Skills

• Strong organizational and communication skills.
• High-level selling and negotiating skills.
• Data analysis and evaluation skills.
• Customer service and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
• The company serves MRO and OEM end users in virtually all industrial markets through its multi-channel capabilities that provide choice, convenience, and expertise.
• Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.
• All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.