Strategic Account Manager - Account Acquisition (Southeast)
About the role
The Strategic Account Manager plays a critical role in driving Ceribell’s growth across key regional IDNs, academic medical centers, and large health systems. This individual contributor position focuses on securing system‑wide adoption and expanding utilization of Ceribell’s rapid EEG technology across multiple care settings. Success requires a strategic mindset, the ability to navigate complex decision‑making structures, and a deep understanding of hospital operations. The Strategic Account Manager partners closely with Territory Managers and cross‑functional teams to ensure Ceribell’s solutions are effectively positioned, adopted, and integrated within customer workflows.
Responsibilities
- Cultivate executive‑level relationships within regional IDNs and health systems, engaging key stakeholders across clinical, administrative, and supply chain functions.
- Lead the sales process from prospecting through contracting, navigating multiple layers of decision‑making to secure new business and system‑wide adoption.
- Partner with internal teams including Clinical, Marketing, Strategic Accounts, and Market Access to align on strategy, messaging, and execution.
- Develop a strong understanding of each customer’s workflow, financial objectives, and patient care priorities to tailor Ceribell’s value proposition.
- Support new account onboarding by collaborating with clinical and implementation teams to ensure smooth integration and high user adoption.
- Maintain consistent visibility into territory pipeline, forecast accuracy, and account performance using Ceribell’s CRM (Salesforce) and analytics tools.
- Represent Ceribell at key industry events, clinical conferences, and strategic business meetings.
- Uphold the highest standards of compliance and professionalism in every customer interaction.
Requirements
- Bachelor’s degree required; advanced degree or clinical background preferred.
- Minimum of 7 years in medical device or capital equipment sales with a strong record of success in large hospital systems or IDNs.
- Strong preference for 5+ years of experience selling into the acute care setting (ICU/ED).
- Demonstrated experience managing long, consultative sales cycles and influencing multi‑stakeholder decisions at the C‑suite level.
- Deep understanding of healthcare systems, purchasing processes, and reimbursement dynamics.
- Eligibility for internal transfer/promotion requires 12 consecutive months in current role with a performance rating of ‘Meets Expectations’ or higher; exceptions need CRO approval.
- Must reside within the assigned region and be willing to travel up to 60%.
Skills
- Excellent communication, presentation, and negotiation skills.
- Strong analytical and strategic thinking with the ability to translate insights into actionable plans.
- Collaborative, team‑oriented approach and comfort operating in a fast‑paced, growth‑stage environment.
Benefits
- Performance‑based incentive compensation (varies by role)
- Equity opportunities
- 100% Employer paid Health Benefits for Employees
- 50%‑70% Employer paid Health, Dental & Vision for dependents (depending on plan selection)
- 100% paid Life and Long‑Term Disability Insurance
- 401(k) with a generous company match
- Employee Stock Purchase Plan (ESPP) with a discount
- Monthly cell phone stipend
- Flexible paid time off
- 13 Paid Holidays + 3 Company Wellness Days
- Excellent parental leave policy
- Fantastic culture with tremendous career advancement opportunities
- Joining a mission‑minded organization
Pay
$185,000 base salary with an on‑target earnings (OTE) of $325,000. Compensation range: $185,000 – $325,000 USD. Final offer based on skills, education, location, and experience; may include bonuses per corporate compensation plan.