Strategic Account Executive, East

About the role

Keyfactor’s mission is to securely connect the world: humans, machines, and AI. As the leader in trust infrastructure for AI and machines, Keyfactor helps enterprises and government agencies control cryptographic identities that safeguard every digital interaction. The company balances autonomy and structure to create an entrepreneurial environment, values continuous improvement, and emphasizes trust, customer focus, innovation, agility, respect, and teamwork. Its core values include trust, customer‑centricity, relentless innovation, agility, respect, and teamwork.

Location: United States, EST (Remote). Experience: Senior Level. Function: Sales. Industry: Computer and Network Security.

Responsibilities

• Proactively identify upsell and cross‑sell opportunities by deeply understanding customer needs and aligning them with additional products or services.
• Maintain strong, ongoing relationships with key stakeholders within existing accounts to foster trust and ensure long‑term retention.
• Maintain a deep understanding of the customer account – including strategic initiatives, organizational structure, decision and budgeting processes.
• Create strategic account plans to drive revenue growth within assigned accounts, outlining goals for expansion and renewal opportunities.
• Work closely with product, marketing, and customer success teams to develop customized solutions and ensure seamless execution of expansion deals.
• Monitor account performance and expansion pipeline, providing regular reports on sales forecasts, revenue targets, and account health metrics