Strategic Account Executive

Location: Raleigh, NC | In‑office | Full‑time

Applicants must have permanent work authorization in the US; we are not sponsoring visas. No recruiters, please.

About the Role

We’re hiring a Strategic Account Executive to own full‑cycle sales into enterprise brands and retailers. You’ll manage a named territory of strategic accounts, taking deals from the first conversation through a signed agreement. This is a category‑creation sale focused on “agentic commerce,” where you’ll teach buyers, build urgency, and run a high‑velocity sales process end‑to‑end while building deep, trusted partnerships.

Responsibilities

• Pipeline: Own a named territory of strategic accounts across enterprise brands, retailers, and agencies; build qualified pipeline through outbound prospecting, inbound follow‑up, conference presence, and partner referrals; multi‑thread into digital, ecommerce, and marketing organizations from practitioner champions up to VP and C‑level economic buyers.
• Full‑cycle selling: Conduct consultative discovery to uncover how AI shopping engines reshape discoverability and cost; partner with Solutions Engineering on demos, technical deep‑dives, and onboarding of the Commerce Intelligence Engine; drive deals through evaluation, procurement, and legal; negotiate and structure agreements including pilot‑to‑contract conversions and multi‑brand deals; execute clean handoffs to Solutions Engineering and onboarding.
• Customer partnership: Build trusted, lasting relationships as a strategic partner in the agentic commerce journey; keep customers informed of new capabilities and offerings; support customer growth and upsell opportunities.
• Operating rigor: Maintain tight CRM hygiene in HubSpot with accurate deal stages, next steps, and forecast commitments; feed market intelligence back to product and leadership; represent ReFiBuy at industry events and contribute to thought leadership.

Requirements

• 7+ years of quota‑carrying B2B SaaS sales experience, with meaningful time selling into enterprise brands or retailers.
• Domain fluency in ecommerce, retail tech, digital shelf, marketplaces, and/or product‑data infrastructure; ability to discuss catalogs, channels, and merchandising credibly from day one.
• Track record closing six‑figure ACV deals with complex, multi‑stakeholder buying committees.
• Comfortable selling an emerging category—able to teach, challenge, and create business cases to drive budget allocation.
• Disciplined operator with strong command of sales process, forecasting, and pipeline management.
• True self‑starter who generates own pipeline, sets own pace, and adapts quickly in a startup environment.
• Treats AI as a force multiplier; has already integrated AI into daily selling motions and is eager to continue experimenting.

Nice to Have

• Experience at a commerce‑tech platform.
• Existing relationships with digital and ecommerce leaders at enterprise brands or retailers.
• Familiarity with AI shopping surfaces or structured product data (Google Merchant Center, schema, feeds).

How We Work

Builder culture: fast iterations, real ownership, daily shipping. We work in the office because the best work happens shoulder‑to‑shoulder with the team you’re building with. Fewer meetings, more co‑creation, and a high bar for the quality of every demo, deployment, and follow‑up.

Why ReFiBuy

• Help shape an emerging category at the intersection of AI and commerce—one of the most consequential platform shifts in retail in a decade.
• Work directly with proven ecommerce founders and an experienced team of operators with deep domain expertise.
• Direct impact on product direction and customer success; your patterns turn into our roadmap.
• Real ownership in a fast‑moving, AI‑native organization.

Benefits

• Healthcare: Three BCBS plans to choose from; ReFiBuy covers 80% of the base plan, you cover 20%.
• Dental, Vision, and Life Insurance available alongside medical plans.
• 401(k) through Human Interest with company match: 100% of contributions up to 1% of salary plus 50% up to 5%; no vesting.
• Incentive Stock Options (ISOs) – ground‑floor entry, 4‑year vesting, quarterly.
• PTO: 15 days (120 hours) per year, accruing each pay period; can be used as it accrues, carries over up to a 120‑hour cap, and unused PTO is paid out at end of service.
• Office location: 1111 Haynes Street, Suite 113, Raleigh, NC 27604 (benefits eligible 30 days after start).

About ReFiBuy

ReFiBuy is the Agentic Commerce Optimization (ACO) platform for brands, retailers, and agencies. We help commerce teams compete in a world where AI shopping agents (ChatGPT, Perplexity, Gemini, Copilot, Claude, etc.) increasingly decide what gets discovered, recommended, and purchased. Our AI‑native, closed‑loop platform ingests catalogs at the SKU level, evaluates how agentic engines interpret each product, enriches gaps, distributes optimized data back to the engines, and monitors performance over time.

Founded by four ecommerce operators with experience at ChannelAdvisor, Rithum, MikMak, and Walmart, we’re one of the most experienced AI startups in the Triangle, working with real brands and retailers (e.g., Steve Madden). If you love building fast, innovating, learning exhaustively, and shipping work with immediate impact, you’ll thrive here.