Strategic Account Executive

Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information. That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously.

Responsibilities

• Own a portfolio of strategic enterprise accounts, from net-new acquisition through expansion
• Run deep discovery to understand customer pain, success metrics, and decision criteria
• Build and manage mutual success plans aligned to executive priorities
• Orchestrate complex sales cycles involving technical evaluations, pilots, security reviews, and procurement
• Partner cross-functionally with Solutions Engineering, Product, Customer Success, and Leadership
• Forecast accurately and maintain disciplined pipeline management
• Act as a trusted advisor to customers, positioning the platform as mission-critical infrastructure

Requirements

• 7–12+ years of experience in Strategic B2B SaaS sales to Fortune 100 companies
• Proven track record of closing 500K-2M+ ACV deals
• Demonstrated success managing 6–12 month sales cycles
• Experience leading or co-owning POCs, pilots, and enterprise evaluations
• History of success selling into complex, multi-stakeholder environments
• Comfortable owning deals from initial discovery through procurement and close

How You Show Up

• We are customer champions. You put users at the center of your thinking, advocate for their needs, and design solutions that make their lives measurably better.
• We are bold in action. You move with urgency and courage, unafraid to challenge convention and take smart risks in pursuit of meaningful outcomes.
• We are data-driven and insight guided. You make thoughtful decisions grounded in evidence, combining data with intuition to guide strategy and execution.
• We are stronger together. You bring others along, value diverse perspectives, and contribute to a culture of trust and shared ownership.

Benefits

• 100% of medical, dental, and vision premiums covered for you, 80% for family
• HSA and FSA plans available
• Unlimited vacation and 100% paid parental leave
• Free lunches, onsite gym, and commuter benefits for in-office employees
• $1,000 home office stipend and $5,000/year for continuing education
• Meaningful equity

Pay

Compensation Range: $165K - $185K