Strategic Account Executive

This position is responsible for driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations within a defined base of prospective and current customers. Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation and localization as well as emerging solutions.

Responsibilities

• Identify, engage and close sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.
• Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.
• Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.
• Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.
• Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.
• Negotiate contract terms and conditions and manage contract process through to execution.
• Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.
• Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.
• Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.
• Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
• Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow-up and implementation records.
• Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.
• Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations and sales calls).

Metrics will include (but are not limited to) the following:

• Meet or exceed annual revenue targets.
• Maintain accurate and updated pipeline.
• Minimum of 30 customer meetings per month (includes F2F & Video).
• Track all activity in Salesforce.com.

Requirements

• Bachelor's Degree or equivalent sales experience.
• Language services industry experience.
• Proven ability to sell to top-level executives by articulating value proposition and tangible ROI.
• Customer Centric Selling, Solution Selling.
• Excellent written and verbal communication skills.
• Highly motivated, possess a positive attitude and have excellent organizational skills.
• Proficient in MS Word, Excel, PowerPoint, and Salesforce.com applications.
• Travel as required (up to 50%).

Pay

The pay range for this role is $70,000 - $75,000 USD.