Strategic Account Executive

Position Summary

The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationships for a defined portfolio of large, complex employer pharmacy benefit manager clients. This role is a senior individual contributor position. The SAE leads renewal strategy, guides financial decisions, and serves as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and data‑informed decision‑making, not day to day service execution.

Key Responsibilities

• Own the multi‑year account strategy for assigned clients.
• Serve as the primary executive‑level contact for client leadership.
• Help clients understand options, tradeoffs, and implications of complex pharmacy benefit decisions.
• Lead renewal strategy and negotiations, in partnership with underwriting, legal and finance.
• Develop and present clear recommendations on pricing, guarantees, and solution design.
• Identify growth opportunities through disciplined financial and strategic evaluation aligned to client goals.
• Leverage analytics platforms and AI‑enabled tools to monitor performance and identify risks or opportunities.
• Maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees.
• Interpret financial analyses and explain results clearly to client and internal leaders.
• Balance client value with long‑term business sustainability.
• Manage relationships with consultants influencing assigned accounts.
• Represent the organization clearly and professionally in competitive situations.
• Bring relevant market and regulatory considerations into client discussions.
• Provide clear direction to internal partners, including Account Executives and functional teams.
• Escalate risks, resourcing needs, or execution issues through established leadership channels.
• Diagnose client pain points and partner across the matrix to drive to solution.

Location & Travel

• U.S.‑based role with remote or CVS Health corporate location flexibility
• Up to 40% travel, including overnight and short‑notice travel as business needs require

Measures of Success

• Strong client retention with appropriate margins
• Clear, timely, and defensible renewal strategies
• Credible relationships with client and consultant executives
• Effective anticipation and management of financial or strategic risk
• High‑quality decision‑making that improves long‑term client and portfolio outcomes

Ideal Candidate Profile

• Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts
• Has led complex renewals and pricing discussions
• Is comfortable translating financial information into clear recommendations
• Can engage confidently with senior client and consultant stakeholders
• Exercises sound judgment under pressure and ambiguity
• Understands both the economic and operational realities of pharmacy benefit management delivery
• Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making

Preferred Qualifications

• Senior‑level experience managing large employer or health plan relationships
• Experience in a pharmacy benefit manager sales or service executive role
• Background operating in regulated or policy‑influenced healthcare environments

Education

Bachelor's degree or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time