STR MGMT/ASSET PROTECTION DEPT LEADER
Kroger · Tigard, OR · 1 mo ago
On-siteManagementFull-time
Responsibilities
- Serve as supervisor and coach of direct reports, ensuring they perform their duties effectively.
- Complete performance reviews and provide constructive feedback to direct reports.
- Encourage and deliver excellent customer service across all associates.
- Maximize sales and sales margins through strategic initiatives.
- Reduce customer and associate dishonesty by identifying high-risk areas and investigating incidents.
- Maintain and monitor large shrink areas in stores to prevent losses.
- Implement and enforce corporate and divisional service, merchandising, and operating requirements.
- Develop and adjust weekly work schedules based on department and store needs.
- Conduct internal investigations and provide credible testimony in legal proceedings.
- Verify the proper functioning of electronic article surveillance systems (EAS).
- Participate in safety meetings and co-chair/shaft shrink meetings.
- Prepare and submit missing merchandise reports as required.
- Promote associate participation in the Fred Meyer Incentive Award Program.
- Maintain compliance with corporate policies and adhere to all safety guidelines and standards.
- Communicate and collaborate with corporate associates to support asset protection initiatives.
- Manage common associate areas to ensure they align with the "Our People Are Great" initiative.
- Work flexible hours, including weekends, to meet department and store needs.
Qualifications
- High school diploma or equivalent, plus at least one year of experience in retail asset protection or a combination of relevant education and experience.
- Minimum age of 18 in most locations, 21 in Alaska.
- Ability to pass a drug test, maintain confidentiality, and prioritize tasks effectively.
- Familiarity with asset protection terminology and processes.
- Ability to make independent judgments and handle sensitive information.
- Desired: Strong interrogation and interviewing skills.